Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jennifer Mahich

Jennifer Mahich

Gibsonia

Summary

I really enjoy the patient family concierge job. Enjoy interacting with different workers daily.

Overview

18
18
years of professional experience

Work History

Patient family concierge

UPMC
Pittsburgh
05.2024 - Current

Utilized Teletracking software for patient management.

~Nursecall

~Orchestrator

~Consultsdischarging~Keep admit/dc logs

Desk admitting, transfers and discharging, phone calls, build charts, daily plan of care, overseeing phone checks, work orders. Helping nurse and pcts when in need. Help with setting up discharging and admits.

I trained several hucs in the past years. I have covered several shifts while my co workers on vacation. I like to work as a team player.

Love my job, just would like a few weekends off here and there.

JK properties

JK-Group
Pittsburgh
04.2008 - 03.2024
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

Oliver High School
Pittsburgh , PA
05-1985

Skills

  • Appointment scheduling
  • Patient advocacy
  • Transportation coordination
  • Teletracking systems
  • Admission processing
  • Patient discharge coordination
  • Team collaboration

Timeline

Patient family concierge

UPMC
05.2024 - Current

JK properties

JK-Group
04.2008 - 03.2024

Oliver High School
Jennifer Mahich