Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Jennifer Nally

Sinking Spring

Summary

Experienced bartender skilled in cocktail crafting and customer engagement. Known for attention to detail and effective communication, consistently delivering exceptional service in fast-paced environments while adhering to safety and sanitation standards.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Bartender

Hershey Entertainment & Resorts
Hershey
05.2013 - Current
  • Delivered exceptional customer service in fast-paced bar environment.
  • Engaged customers to create a welcoming atmosphere.
  • Prepared cocktails and served wine and beer selections according to recipes.
  • Executed opening and closing duties, including cleaning and restocking supplies.
  • Processed payments accurately using POS system.
  • Monitored guests' alcohol consumption to ensure responsible service.
  • Followed alcohol awareness protocols to manage intoxicated guests effectively.
  • Maintained organization of bar equipment while stocking ice bins and coolers.

Bartender

Manatawny Still Works
Pottstown
06.2019 - 06.2025
  • Crafted unique cocktails with fresh ingredients and house-made spirits.
  • Engaged customers to foster a welcoming atmosphere.
  • Adhered to safety and sanitation standards during beverage preparation.
  • Performed opening and closing duties, including restocking supplies.
  • Monitored guests' alcohol consumption to prevent over-intoxication or underage drinking.
  • Checked identification for proof of age before serving alcoholic beverages.
  • Provided drink suggestions based on customer preferences.
  • Maintained updated knowledge of mixology trends and bar equipment.

Bartender

Iron Hill Brewery
Hershey
10.2018 - 09.2019
  • Ensured cleanliness and organization of bar area and equipment.
  • Engaged customers to foster a welcoming atmosphere.
  • Executed opening and closing duties, including restocking supplies.
  • Processed payments accurately using POS system.
  • Prepared cocktails according to established recipes; served wine, draft, and bottled beer.
  • Maintained comprehensive knowledge of bar and menu options for drink preparation and food recommendations.
  • Tracked bar tabs and efficiently transferred open tabs to wait staff in dining area.

Managing Bartender

Panda Heaven-Guo's Inc
Wyomissing
07.2004 - 04.2013
  • Developed cocktail menus that incorporated seasonal ingredients and innovative flavors.
  • Maintained bar area cleanliness and organization to ensure regulatory compliance.
  • Processed payments accurately and efficiently using point of sale systems.
  • Fostered positive customer relationships through attentive service and engagement.
  • Established vendor relationships to negotiate favorable product pricing.
  • Ordered beer, wine, spirits, glassware, garnishes, ice, napkins, and other essential supplies.
  • Followed alcohol awareness procedures to prevent intoxication and manage intoxicated guests.
  • Recommended food and drink pairings to patrons based on preferences and promotions.

Bartender

The Silo Niteclub
Reading
07.1997 - 06.2004
  • Provided exceptional customer service in a fast-paced environment.
  • Maintained cleanliness and organization of the bar area and equipment.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.

Education

Some College (No Degree) - Mechanical Engineering

University of Hartford
West Hartford, CT

Skills

  • Cocktail preparation
  • POS operation
  • Alcohol regulations
  • Customer engagement
  • Inventory management
  • Mixology trends
  • Menu development
  • Classic cocktails

Affiliations

  • work with dementia and hospice patients part time

Accomplishments

  • sweet rewards cusomer service award September, 2015

Certification

  • RAMP certified
  • Servsafe server certified

Timeline

Bartender

Manatawny Still Works
06.2019 - 06.2025

Bartender

Iron Hill Brewery
10.2018 - 09.2019

Bartender

Hershey Entertainment & Resorts
05.2013 - Current

Managing Bartender

Panda Heaven-Guo's Inc
07.2004 - 04.2013

Bartender

The Silo Niteclub
07.1997 - 06.2004

Some College (No Degree) - Mechanical Engineering

University of Hartford

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Jennifer Nally