Detail-oriented administrative professional with extensive experience in legal document preparation, client communication, and office management. Proven ability to coordinate complex tasks while maintaining confidentiality and fostering positive relationships.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Forest County District Attorney
Tionesta
01.2008 - Current
Managed scheduling and calendar for legal appointments and client meetings.
Prepared and organized legal documents for court filings and client reviews.
Coordinated communication between clients and legal staff to ensure clarity.
Maintained office supplies and equipment to support daily operations efficiently.
Assisted in case management by updating client files and tracking deadlines.
Conducted research on legal precedents to support case preparation efforts.
Facilitated the onboarding process for new clients through documentation collection.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Maintained office supplies inventory by checking stock to determine inventory level.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Answered questions from customers regarding products and services offered by the company.
Managed database systems containing customer contact information.
Scheduled appointments between clients and customers and internal staff members.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Directed customer inquiries to appropriate department personnel.
Updated contact lists regularly when changes occur in employee status or contact information.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Proofread content for typo-free emails and documentation.
Created travel arrangements and distributed travel details to appropriate personnel.
Facilitated communication between different departments within the organization.
Greeted visitors and provided general information about the company.
Conducted research on various topics as requested by management.
Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Developed and maintained filing systems for confidential documents and records.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Handled incoming calls and directed callers to appropriate department or employee.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Used voice recorder or notepad to compose and transcribe meeting minutes.
Victim Witness Advocate
Forest County
Tionesta
04.2008 - 12.2019
Provided support to victims throughout the criminal justice process.
Assisted witnesses in navigating court procedures and testimonies.
Coordinated resources for victims, including counseling and legal aid services.
Maintained accurate case files and documentation for ongoing cases.
Conducted outreach to educate the community about victim rights.
Collaborated with law enforcement to address victim concerns effectively.
Provided information about compensation programs available to crime victims from local, state, and federal sources.
Advised family members on how best to cope with traumatic events that have occurred within the family unit.
Accompanied victims during police investigations or court proceedings as necessary.
Educated victims on their legal rights and options available to them through the criminal justice process.
Assisted victims in navigating the criminal justice system, including court proceedings.
Administrative Assistant
Elizabeth A. Ziegler, Esquire
Warren
09.2002 - 04.2007
Managed scheduling and calendar for legal appointments and client meetings.
Prepared and organized legal documents for court filings and client reviews.
Coordinated communication between clients and legal staff to ensure clarity.
Maintained office supplies and equipment to support daily operations efficiently.
Assisted in case management by updating client files and tracking deadlines.
Facilitated the onboarding process for new clients through documentation collection.
Supported billing processes by preparing invoices and tracking payments received.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Maintained office supplies inventory by checking stock to determine inventory level.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Answered questions from customers regarding products and services offered by the company.
Managed database systems containing customer contact information.
Scheduled appointments between clients and customers and internal staff members.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Directed customer inquiries to appropriate department personnel.
Updated contact lists regularly when changes occur in employee status or contact information.
Proofread content for typo-free emails and documentation.
Created travel arrangements and distributed travel details to appropriate personnel.
Greeted visitors and provided general information about the company.
Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Developed and maintained filing systems for confidential documents and records.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Handled incoming calls and directed callers to appropriate department or employee.
Paralegal at Office of the District Attorney for Androscoggin County District 3Paralegal at Office of the District Attorney for Androscoggin County District 3