Luis Angel Castillo

• Coordinated delivery schedules for customer orders, ensuring timely execution and reliability.
• Managed communication between customers and delivery teams to facilitate seamless operations.
• Monitored inventory levels to guarantee product availability for scheduled deliveries.
• Resolved customer inquiries regarding delivery status and logistics issues efficiently.
• Utilized tracking software to optimize delivery routes and enhance operational efficiency.
• Maintained accurate delivery records, ensuring compliance with company policies and procedures.
• Addressed issues related to incorrect or damaged shipments promptly.

Adapted quickly to new systems and technologies, enhancing workflow and communication processes.

• Executed loading and unloading of delivery trucks using Forklift, pallet jacks and hand carts.
• Inspected product quality prior to packaging and shipment to ensure compliance.
• Assisted in establishing production lines to enhance manufacturing efficiency.
• Organized storage areas to facilitate efficient retrieval of items.

• Provided accurate information on products and services in response to customer inquiries.
• Resolved customer complaints promptly to ensure high-quality service delivery.
• Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
• Maintained detailed records of customer interactions and transactions for future reference.