Jennifer Roth
East Greenville
Summary
Detail-oriented professional specializing in clinical laboratory operations and customer service. Known for consistently delivering high-quality results in both independent and team environments. Strong communication skills and attention to detail drive workflow efficiency and enhance customer satisfaction. Adaptable to meet diverse operational demands.
Overview
29
29
years of professional experience
Work History
Laboratory Technician
Bioprocess Supplies
Red Hill
06.2021 - 02.2026
- Managed inventory by strategically ordering supplies, ensuring optimal stock levels for uninterrupted lab activities.
- Prepared laboratory for daily operations by efficiently stocking materials and equipment to ensure readiness.
- Ensured cleanliness and order in all laboratory areas at all times.
- Executed schematic drawings by gathering materials and assembling components, facilitating project completion.
Store Associate
Harleysville Ace Hardware
Harleysville
08.2016 - 06.2021
- Guided customers in product selection and pricing, improving overall shopping satisfaction.
- Operated cash register and processed transactions efficiently, ensuring accurate payments.
- Interacted with customers to support sales and service needs, ensuring a welcoming shopping environment.
- Addressed customer inquiries and complaints effectively, strengthening customer loyalty.
- Maintained store organization through regular restocking and strategic display arrangements.
- Monitored sales floor to identify customer assistance opportunities and replenish merchandise.
- Collaborated with team members to uphold cleanliness and safety standards in the store.
- Trained new associates on store policies and best operational practices.
Paint Department Manager
Pennsburg Ace Hardware
Pennsburg
05.2006 - 06.2016
- Oversaw daily operations of paint department to enhance workflow and service delivery.
- Managed paint inventory to optimize product availability and streamline organization.
- Trained staff on proper paint mixing techniques and safety protocols.
- Assisted customers in selecting appropriate paint products and tools.
- Resolved customer complaints promptly, maintaining satisfaction and loyalty.
- Investigated discrepancies between actual inventory levels and system records.
- Guided team members on job duties and responsibilities to improve overall performance.
- Developed promotional displays to enhance engagement with paint products.
Accounting Specialist
National Penn Bank
Boyertown
06.1997 - 03.2005
- Maintained precise records of account balances and transactions, supporting effective financial reporting.
- Processed financial transactions for client accounts, ensuring accuracy and timely updates.
- Created journal entries to document transactions in general ledger.
- Handled incoming calls from other branches, providing accurate information and resolving inquiries promptly.
Education
High School Diploma -
Upper Perkiomen School District
Pennsburg, PA06-1990
Skills
- Inventory management
- Troubleshooting
- Problem solving
- Multitasking
- Attention to detail
- Reliability
- Communication skills
Timeline
Laboratory Technician
Bioprocess Supplies
06.2021 - 02.2026
Store Associate
Harleysville Ace Hardware
08.2016 - 06.2021
Paint Department Manager
Pennsburg Ace Hardware
05.2006 - 06.2016
Accounting Specialist
National Penn Bank
06.1997 - 03.2005
High School Diploma -
Upper Perkiomen School District