Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Sales

Pittsburgh

Summary

Proactive and customer-focused, I excel in fast-paced environments, as demonstrated at Pittsburgh Wings, where I enhanced guest satisfaction through exceptional service and efficient cash handling. My ability to foster team collaboration and maintain high cleanliness standards has consistently improved productivity and customer experience.

Overview

2021
2021
years of professional experience

Work History

Server

Pittsburgh Wings
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Server/bartender

Elliotts Backstreet Bbq
05.2018 - 03.2020

Opened and closed restaurant. Took care of cash drawer. Maintained customer service in a clean and pleasant environment

Education

High School Diploma - General Studies

Baldwin High School
Pittsburgh, PA
05.1991

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Cleanliness standards

Timeline

Server/bartender

Elliotts Backstreet Bbq
05.2018 - 03.2020

Server

Pittsburgh Wings

High School Diploma - General Studies

Baldwin High School
Jennifer Sales