Jennifer Schultz
Clarks Summit,PA
Summary
Results-driven individual with extensive experience in fast-paced environment, consistently achieving high customer satisfaction. Demonstrates strong adaptability and effective collaboration skills.
Overview
25
25
years of professional experience
Work History
Professional Development
Real Estate Professional
09.2025 - Current
- Attended professional development courses to maintain current understanding of real estate industry.
- Took part in professional development workshops to boost skills.
- Completed 13 week course on BRRRR Invest Academy
- Conducted comprehensive market analysis to identify opportunities for investors.
Onboarding Consultant II
Toast
03.2022 - 08.2025
- Managed a book of business of 100+ clients within multiple project timelines and deliverables to ensure the timely completion of accounts.
- Identified and mitigated risks, reducing customer escalations through proactive problem-solving, and enhanced technical guidance.
- Collaborated with cross-functional teams to align project goals and client expectations.
- Evaluated customers needs to develop action plans to address specific challenges and objectives.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Insurance Broker
Independant
04.2019 - 02.2022
- Educated clients about benefits, policy details and claim processes.
- Consulted with clients to develop customized insurance needs and advised on products.
- Developed and maintained strong relationships with clients and insurers.
- Provided ongoing support to current clients, addressing issues and ensuring satisfaction within accounts.
Territory Manager
Acosta
05.2018 - 04.2019
- Responsible for managing 168+ accounts exceeding company's expectations in sales growth.
- Worked closely to identify customers needs, analyze growth opportunities, and submit recommendations to penetrate profitable sales within each account.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
Sales Manager
LazBoy
12.2016 - 05.2018
- Managed daily sales operations, trainings, and mentoring junior associates to build a strong team.
- Handled customer relations issues, enabling quick resolution, and client satisfaction with sales and service.
- Provided technical product support to customers, addressing inquiries about product features and capabilities to encourage purchases.
Owner /Restaurant Front of House Manager
Hemisphere Restaurant
02.2001 - 04.2007
- Opened and managed a white tablecloth restaurant, enhancing the dining experience.
- Trained staff on consultative techniques to ensure superior customer interaction.
Education
Bachelor of Science - Fashion Design
Thomas Jefferson University
Philadelphia, PASkills
- Project coordination
- Organizational strategy development
- Client relationship building
- Problem-solving skills
- Cross-functional teamwork
- Market analysis
- Meticulous attention to detail
Timeline
Professional Development
Real Estate Professional
09.2025 - Current
Onboarding Consultant II
Toast
03.2022 - 08.2025
Insurance Broker
Independant
04.2019 - 02.2022
Territory Manager
Acosta
05.2018 - 04.2019
Sales Manager
LazBoy
12.2016 - 05.2018
Owner /Restaurant Front of House Manager
Hemisphere Restaurant
02.2001 - 04.2007
Bachelor of Science - Fashion Design
Thomas Jefferson University