JENNIFER STEWART
Uniontown,PA
Summary
Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills.
Overview
9
9
years of professional experience
Work History
Butler
Butler Nemacolin
01.2023 - Current
- Enhanced guest experiences by providing personalized and attentive services as per their preferences.
- Ensured seamless operations on the club floor by efficiently managing day-to-day tasks, including cleaning, bartending, and laundry.
- Trained junior staff members in various aspects of butler service, enhancing their skills and improving overall team performance.
- Maintained professional yet personable relationships with guests by observing social boundaries and standards of privacy and confidentiality.
Bellman
Bellman Nemacolin
07.2018 - 01.2023
- Enhanced guest satisfaction by promptly and professionally attending to luggage and transportation needs.
- Streamlined check-in processes for better efficiency, assisting front desk staff with guest registration.
- Collaborated with housekeeping staff to ensure rooms were ready for new arrivals while adhering to hotel's strict cleaning protocols.
- Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
- Provided exceptional service to both incoming and outgoing guests and was rewarded with guest reviews on my resort's comment cards.
- Trained and supervised new staff members on baggage handling procedures.
Student Tutor
Pittsburgh Technical College
07.2016 - 07.2017
- Improved overall team productivity by providing technical support and training on video equipment and software.
- Assisted in pre-production planning, including script development, set prep, and shot lists preparation.
- Collaborated with teachers to identify areas of improvement and adjust lesson plans accordingly.
Education
Bachelor of Science - Legal Studies
California University of Pennsylvania
California, PA05-2026
Associate of Science - Multimedia Technologies
Pittsburgh Technical College
Oakdale, PA10.2017
GED - undefined
Laurel Highlands Senior High School
Uniontown, PA06.2015
Skills
- Housekeeping Services
- Discretion and confidentiality
- Guest Flow
- Adaptability and flexibility
- Hotel operations understanding
- Guest Services
- Personalized service
Timeline
Butler
Butler Nemacolin
01.2023 - Current
Bellman
Bellman Nemacolin
07.2018 - 01.2023
Student Tutor
Pittsburgh Technical College
07.2016 - 07.2017
GED - undefined
Laurel Highlands Senior High School
Bachelor of Science - Legal Studies
California University of Pennsylvania
Associate of Science - Multimedia Technologies
Pittsburgh Technical College
Similar Profiles
Hubert StireHubert Stire
Bartender at Nemacolin Woodlands ResortBartender at Nemacolin Woodlands Resort
ELIUD DELGADO JIMENEZELIUD DELGADO JIMENEZ
Support Engineer at Nemacolin Woodlands ResortSupport Engineer at Nemacolin Woodlands Resort
Aaron GarsombkeAaron Garsombke
General Manager - Peak Complex at Nemacolin Woodlands ResortGeneral Manager - Peak Complex at Nemacolin Woodlands Resort
Delbert DeWittDelbert DeWitt
Chief of Police at Uniontown Police DepartmentChief of Police at Uniontown Police Department
Hayleigh VanceHayleigh Vance
Clinical Associate at WVU Medicine Uniontown HospitalClinical Associate at WVU Medicine Uniontown Hospital