Professional Summary
Overview
Work History
Education
Skills
Timeline

Jennifer Thomas

Verizon
LANSDALE
27
years of professional experience

Dependable psychology student with strengths in work order management, scheduling coordination, and repair support. Known for clear communication, strong prioritization, and steady customer service that helps keep operations running smoothly.

Work History

Maintenance Administrator

27 Years
Verizon | 10.1999 - Current
  • Coordinated preventive maintenance schedules, ensuring timely completion of equipment service requests and work orders.
  • Tracked maintenance activities in CMMS systems, maintaining accurate records for repairs, inspections, and asset history.
  • Collaborated with vendors and technicians to resolve service issues and support equipment uptime.
  • Reviewed work order backlogs, prioritized urgent requests, and streamlined dispatch for faster resolution.

Education

Bachelor of Arts - Psychology, Addiction Concenration

Southern New Hampshire University | Hooksett, NH | 12-2026
  • Honor Roll: Winter 2022, Summer 2022, Fall 2022, Spring 2023, Summer 2023, Winter 2024, Spring 2024, Summer 2024, Fall 2024, Spring 2026, Summer 2026,

Skills

Work order management
Scheduling coordination
Repair management
Maintenance planning
Customer service
Teamwork and collaboration
Problem-solving abilities
Dependable and consistent
Job prioritizing
Professional communication
Customer relations
Stress tolerance

Timeline

Maintenance Administrator

Verizon
10.1999 - CurrentRead More

Southern New Hampshire University

Bachelor of Arts from Psychology, Addiction Concenration
Read More
Jennifer Thomas