Jennifer Valdesalice
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Summary
- Skilled, detail-oriented professional with extensive customer service experience. Collaborative communicator continually focused on building relationships and promoting efficiency to drive positive change, cohesive, comprehensive business solutions and enhance profitability.
Overview
6
6
years of professional experience
Work History
Assistant Manager
LIve Casino
09.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strong working relationships with staff, fostering a positive work environment.
Server/Bartender
J.Corks
07.2021 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Applebees
01.2019 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Accounting Certificate -
Westmoreland Community College
12.2020
mixology Certificate -
Wines, Steins & cocktails
10.2019
Accounting Major -
Indiana University of PA
01.1998
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff training and development
- Policy enforcement
- Multitasking and organization
- Adaptability and flexibility
Timeline
Assistant Manager
LIve Casino
09.2022 - Current
Server/Bartender
J.Corks
07.2021 - 09.2022
Server
Applebees
01.2019 - 07.2021
mixology Certificate -
Wines, Steins & cocktails
Accounting Major -
Indiana University of PA
Accounting Certificate -
Westmoreland Community College
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