Skilled, detail-oriented professional with extensive customer service experience. Collaborative communicator continually focused on building relationships and promoting efficiency to drive positive change, cohesive, comprehensive business solutions and enhance profitability.
Overview
6
6
years of professional experience
Work History
Assistant Manager
LIve Casino
09.2022 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized environment to enhance the customer experience.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Developed strong working relationships with staff, fostering a positive work environment.
Server/Bartender
J.Corks
07.2021 - 09.2022
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Applebees
01.2019 - 07.2021
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.