Jennifer Ward
Carlisle
Summary
Multi-tasking manager with high standards and a results-driven approach prepared for the role of Administrative Assistant. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Manager
Simply Well
01.2023 - Current
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
- Provided exceptional customer service by responding promptly to inquiries from patients to practitioners both in-person and via phone or email correspondence.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Cultivated a professional atmosphere by maintaining open lines of communication among team members.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Store Manager
CBD American Shaman
01.2021 - 01.2023
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
GED -
Harrisburg Area Community College
Harrisburg, PA06-2005
Skills
- Customer service
- Organizational skills
- Administrative support and oversight
- Training and coaching
- Workflow optimization
- Performance improvement
- Adaptability
- Professional and courteous
- Interpersonal relations
Certification
Mandated Reporter Certification October 2021
Timeline
Office Manager
Simply Well
01.2023 - Current
Store Manager
CBD American Shaman
01.2021 - 01.2023
GED -
Harrisburg Area Community College
Similar Profiles
LaTonia BrooksLaTonia Brooks
3rd Key Manager at Simply 103rd Key Manager at Simply 10
Paige HessePaige Hesse
Dental Assistant at Simply Beautiful SmilesDental Assistant at Simply Beautiful Smiles
Alyssa MurphyAlyssa Murphy
Orthodontic Assistant at Simply OrthodonticsOrthodontic Assistant at Simply Orthodontics