Jennifer Wright
Greensburg
Summary
Juvenile supervision professional with focus on maintaining secure and supportive environments for youth. Extensive experience in managing behavioral issues and providing guidance to enhance juvenile well-being. Known for strong collaboration and adaptability, ensuring effective team dynamics and positive outcomes. Key skills include behavioral management and conflict resolution.
Overview
27
27
years of professional experience
Work History
Server
Buffalo Wild Wings
04.2016 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Effective communication skills.
- Ability to stay calm under pressure while keeping a sense of urgency
- Adept multitasking and a strong work ethic
Server/Bartender
Jays Bar
01.2008 - 11.2015
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Worked with coworkers to complete tasks
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Focused on learning new skills and staying updated with industry changes.
- Participated in ongoing training to enhance own job skills and knowledge.
- Sought continuing education opportunities to stay current with industry trends.
Juvenile Behavioral Specialist/Curfew/Truancy
Adelphoi
09.2007 - 06.2008
- Facilitated intervention programs for truant minors.
- Safely transported children to their homes.
- Communicated with family members regarding children's status.
- Ensure access to various community assistance resources.
Juvenile Supervision Officer
Southwest Secure Treatment Unit
02.2003 - 08.2007
- Maintained security and safety within the juvenile facility by enforcing rules and regulations.
- Conducted regular inspections of living quarters and common areas to ensure compliance and identify potential security risks.
CNA
Westmoreland Manor
09.1997 - 06.2002
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Followed patients charts
- Kept record of patients day to day
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Associates Degree - Criminal Justice
Westmoreland County Community College
Youngwood, PA06.2002
High School Diploma - General Education
Yough Senior High School
Herminie, PA06.1998
Medical Assistance/CNA - Nursing
Central Westmoreland Career And Technology Center
New Stanton, PA06.1998
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Food running
- Food safety practices
- Maintaining confidentiality
- Patient transfers
- Emergency response
- Clinical documentation
- Medication administration
- Home visitation
- Family engagement
- Restorative justice practices
- De-escalation techniques
- Anger management
- Truancy reduction
- School liaison
Timeline
Server
Buffalo Wild Wings
04.2016 - Current
Server/Bartender
Jays Bar
01.2008 - 11.2015
Juvenile Behavioral Specialist/Curfew/Truancy
Adelphoi
09.2007 - 06.2008
Juvenile Supervision Officer
Southwest Secure Treatment Unit
02.2003 - 08.2007
CNA
Westmoreland Manor
09.1997 - 06.2002
Associates Degree - Criminal Justice
Westmoreland County Community College
High School Diploma - General Education
Yough Senior High School
Medical Assistance/CNA - Nursing
Central Westmoreland Career And Technology Center
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