Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jenny Robles

Reading

Summary

Dynamic professional with extensive experience at Pitney Bowes, excelling in customer service and team collaboration. Proven ability to enhance customer satisfaction through strategic initiatives and effective communication. Skilled in quality control and inventory management, consistently achieving operational goals while fostering a positive team environment.

Team lead, Successful Professional,with more than 6 years of experience in group leadership. Quality Control, Verification of documents,food,inspection and packaging of products.Machine Operation

Hardworking professional adept at tending, controlling and operating power-driven, stationary, and portable pumps and manifold systems.

Precision-driven Machine Operator known for maintaining high productivity levels and efficiently completing tasks. Specialize in machinery setup, operation optimization, and routine maintenance to ensure peak performance. Possess key soft skills including strong communication for team collaboration, adaptability to rapidly changing production environments, and problem-solving capabilities to address operational challenges effectively. Excel at leveraging technical knowledge and interpersonal abilities to contribute positively to workplace success.

Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing many years of related experience, including measuring and cutting materials, operating equipment, and following work instructions.

Resourceful professional in plant and system operations, recognized for high productivity levels and efficiency in task completion. Skilled in process optimization, equipment maintenance, and safety protocols adherence. Excel in problem-solving, teamwork, and adaptability to ensure operational excellence across diverse environments.

Overview

8
8
years of professional experience

Work History

Patient Caregiver

Caring Matters Home Care - Lancaster
01.2024 - Current
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Accompanied clients to social events such as movies or plays.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.

Team Leader

Pitney Bowes
Reading
12.2021 - 07.2023
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Ensured compliance with all safety regulations in the workplace.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Implemented strategic plans to enhance team performance and productivity.

Assistant Manager

Walmart
Reading
02.2020 - 11.2021
  • Established processes for monitoring customer satisfaction levels.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.

Machine Operator

R M Palmers
Wyomissing
08.2018 - 01.2020
  • Collaborate with other departments when necessary for successful completion of projects.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Unload finished products from machines onto conveyors or other transport systems.
  • Replace worn tools, sharpen cutting tools, adjust machinery components.
  • Load raw materials into machines according to specified measurements.
  • Comply with company policies regarding quality control procedures.
  • Maintain records of completed work and production data including volume produced and time required for each task.

Quality Control Inspector

Sun Rich Fresh Foods
Butler
02.2017 - 06.2018
  • Communicated effectively with management regarding progress toward meeting quality objectives.
  • Generated reports summarizing inspection results, defect trends, and other statistical data.
  • Participated in internal and external audits to ensure compliance with applicable regulations.
  • Performed first article inspection on incoming raw materials.
  • Assisted engineering department with design verification tests as needed.
  • Conducted root cause analysis investigations when issues arose with production processes or end-products.
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.

Education

GED -

Universidad Metropolitana
Puerto Rico
08-2005

High School Diploma -

Maestro Ladi
Puerto Rico
05-2000

Skills

  • Meal preparation
  • Patient monitoring
  • Medication management
  • Mobility assistance
  • Customer service
  • Team collaboration
  • Safety compliance
  • Documentation skills
  • Effective communication
  • Team Lead
  • Generation of inventory reports
  • Quality control experience
  • Computer management and machine operation
  • Client/supplier relations
  • Dynamic and I lear fast

Languages

English
Limited
Spanish
Professional

Timeline

Patient Caregiver

Caring Matters Home Care - Lancaster
01.2024 - Current

Team Leader

Pitney Bowes
12.2021 - 07.2023

Assistant Manager

Walmart
02.2020 - 11.2021

Machine Operator

R M Palmers
08.2018 - 01.2020

Quality Control Inspector

Sun Rich Fresh Foods
02.2017 - 06.2018

GED -

Universidad Metropolitana

High School Diploma -

Maestro Ladi
Jenny Robles