Jenny Rae Schneider
Effort
Summary
- Dedicated customer service professional with over 5 years of experience in fast-paced environments.
- Proven ability to resolve complex issues, and strengthen client relationships.
- Strong skills in communication, conflict resolution, and multitasking, with experience in handling high-volume inquiries while maintaining accuracy and professionalism.
- Known for a positive attitude, effective problem-solving, and consistently exceeding performance goals.
Overview
7
7
years of professional experience
Work History
Server
Kimchi and Wasabi
Mount Pocono, PA
11.2023 - 01.2025
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed accurate order processing and ensured timely delivery of food and beverages.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Assessed guests needs and preferences to make recommendations
Server
Sarah Street Grill
Stroudsburg, PA
06.2023 - 06.2024
- Proficient in running food and drinks between downstairs and upstairs tables
- Skilled in serving large parties of up to 80 guests.
- Experienced in handling opening, closing, and side work tasks.
- Fast-paced restaurant environment, demonstrating the capacity to perform duties efficiently and successfully.
- Communication skills, multitasking abilities, and the ability to work well under pressure.
Shift Leader
Rita’s Italian Ice
Effort, PA
04.2019 - 09.2021
- Supervising daily operations and ensuring quality customer service
- Overseeing inventory, handling cash transactions, and maintaining cleanliness and organization of the shop
- Fostering a positive work environment and effectively resolving any customer or employee issue
- Operating ice cream machines and maintaining cleanliness standards to ensure food safety compliance.
Warehouse Selector
GXO Logistics
Bethlehem, PA
11.2025 - Current
- Locate, select, and scan product according to pick tickets
- Ensure the correct quantity and item type are selected and check for damages
- Efficiently stack products on pallets to prevent damage
- Re-stock inventory
Front Desk Agent
Wayne’s 24hr Towing
Effort, PA
05.2020 - Current
- Responded to customer inquiries via phone and email, providing information and troubleshooting issues effectively.
- Prioritized multiple tasks in a fast-paced environment while maintaining excellent service standards.
Cleaner
Fresh Ambition Cleaners
Blakeslee, PA
01.2025 - 02.2026
- Performed thorough cleaning and sanitization of assigned areas, including dusting, sweeping, mopping, and vacuuming
- Utilized various cleaning equipment and supplies to achieve optimal results while ensuring the safety of self and others
- Managed inventory of cleaning products and supplies, promptly restocking when necessary to avoid shortages
- Collaborated with team members to coordinate tasks efficiently and ensure timely completion of all assigned duties
- Assisted in the setup and breakdown of events or functions by arranging furniture, decorations, or equipment as needed
Education
High School Diploma -
CCA
Wilkes-Barre, PA06.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Point of sale operation
- Beverage preparation
- Multitasking and organization
- Upselling techniques
- Positive and professional
Timeline
Warehouse Selector
GXO Logistics
11.2025 - Current
Cleaner
Fresh Ambition Cleaners
01.2025 - 02.2026
Server
Kimchi and Wasabi
11.2023 - 01.2025
Server
Sarah Street Grill
06.2023 - 06.2024
Front Desk Agent
Wayne’s 24hr Towing
05.2020 - Current
Shift Leader
Rita’s Italian Ice
04.2019 - 09.2021
High School Diploma -
CCA