Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremey Rittersbach

Sinking Spring

Summary

Dynamic Customer Service Advisor with a proven track record at Jiffy Lube, excelling in problem-solving and strong communication. Demonstrated ability to enhance customer satisfaction and loyalty through meticulous attention to detail and adaptability. Skilled in streamlining service processes and boosting revenue by effectively upselling maintenance services and products.

Overview

5
5
years of professional experience

Work History

Customer Service Advisor

Jiffy Lube
07.2019 - 08.2024

I helped guests maintain their vehicles which created excellent service results.

I explained required repairs to customers based on manufacturer rules and vehicle status.

I managed work orders and shared vital information among customers or mechanics to speed up the service process.
I sold extra maintenance services along with related products to help customers and gain revenue.

I handled payments kept precise records and followed all company rules.
I fixed customer issues fast which increased satisfaction and kept them loyal.

I completed tasks with high precision in a quick-paced workplace.

Education

Buisness Administration -

Reading Area Commjnity College
Reading, PA

Skills

  • Strong communication skills
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking in fast-paced environments
  • Team collaboration
  • Active listening
  • Adaptability

Timeline

Customer Service Advisor

Jiffy Lube
07.2019 - 08.2024

Buisness Administration -

Reading Area Commjnity College
Jeremey Rittersbach