Jeremiah Acker
Sellersville
Summary
Ambitious college student pursuing a degree in History and Sports Management at Wilkes University, bringing nearly 9 years of diverse work experience. Proven ability to excel in customer communications, conflict resolution, and teamwork through roles in coaching internships and various labor positions. Recognized for a strong work ethic and leadership skills while actively participating in charity events and the university football team. Aiming to leverage extensive hands-on experience into a role as Relations Director.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Health Agent
InsureMe
Allentown
07.2024 - Current
- Conducted outreach activities to educate members about available healthcare services and benefits.
- Offered advice on how to use the product effectively for maximum benefit.
- Conducted market research to identify new sales opportunities.
- Analyzed market trends to identify new business opportunities.
- Identified needs of customers promptly and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Assisted with customer requests and answered questions to improve satisfaction.
Insurance Sales Agent
New York Life
Horsham
04.2023 - Current
- Implemented targeted marketing strategies to identify and attract potential clients in niche markets.
- Built relationships with existing clients by providing exceptional service.
- Developed appropriate quotes based on risk information.
- Advised clients on coverage amounts needed based on individual circumstances.
- Assisted clients in selecting appropriate coverage options for their needs.
Team Member
Pet Supplies Plus
Sellersville
12.2022 - 02.2024
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers promptly and responded to questions.
- Built and maintained productive relationships with employees.
- Discounted purchases by scanning and redeeming coupons.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Assistant Coach
North Pocono School District
North Pocono
05.2021 - 11.2021
- RB Coach, DE coach, and helped with filming
- Aided in developing athletes at varying levels from beginner to elite.
- Attended staff meetings to discuss strategies, tactics, and training schedules.
- Maintained records of player attendance at practices and competitions.
- Conducted practice sessions and provided instruction to players on technique, strategy, and performance.
- Assisted coach in organizing practices at home and away.
- Facilitated communication between players, coaching staff, and management to ensure alignment of goals.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Conducted video analysis of games and practice sessions to identify areas for improvement.
- Established clear benchmarks for performance and monitored individual and team progress.
- Trained athletes in proper use of equipment for safety and maximum results.
- Created and utilized training drills to improve team cohesiveness and performance.
- Provided mentorship to athletes, fostering a positive and supportive team environment.
- Developed training and exercise programs to meet individual requirements and team play strategies.
Assistant Coach
Wilkes University
Wilkes-Barre
04.2020 - 11.2020
- RB coach
- Maintained records of player attendance at practices and competitions.
- Assisted in the recruitment of student-athletes for the program.
- Facilitated communication between players, coaching staff, and management to ensure alignment of goals.
- Conducted video analysis of games and practice sessions to identify areas for improvement.
- Conducted exercising drills to improve flexibility, stamina and strength of each player.
- Observed key players and reported back to support recruitment.
- Encouraged athletes, fellow coaches, and parents to engage in good sportsmanship with competitors.
Crew Member
Burger King
Kansas City
04.2015 - 06.2016
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Took orders from patrons and input selections into store computer system.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Drove team success by quickly completing assigned tasks.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Wiped down tables and equipment, swept and refilled stock.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Associate's degree - Sports Management
Wilkes University
Wilkes-Barre, PA02.2025
Skills
- Insurance sales
- Sales
- Outside sales
- Negotiation
- Inside sales
- Microsoft Excel
- GAAP
- Accounting software
- Team building
- Athlete development
- Effective communication
- Video analysis
- Verbal and written communication
- Player evaluations
- Media handling
- Media integration
- Nutrition
- Setting goals
- Technology integration
- Asset maintenance
- Sponsorship acquisition
- Safety awareness
- Motivational leadership style
- Goal setting
- Scouting
- Special teams coordination
- Game planning
- Footage analysis
- Season preparation
- Playbook studying
- Strategic planning
- Customer service
- Event planning
- Data analysis
- Sales forecasting
- Store opening and closing
- Conflict resolution
- Sales strategies
- Performance evaluation
- Financial records oversight
- CRM software proficiency
Affiliations
- Football
- Basketball
- Track and field
Accomplishments
- Won Rookie of the year my freshman year
- Still hold record for 100m dash in my school district for 10u
- Still hold the All-purpose yards gained(JJD)
- 2x time 300m hurdle district champ
- 3x football district titles
- Lead district for most tackles on the D-line
- Lead district in FF
- Was first team All-Conference
- Honorable mention All-district(MO)
- All-Saban award
- Midwest Classic MVP
- Won a national title in 8th grade
- Highest performer 3x
Certification
- Series 6 and 7
- Health insurance license(10 states)
- Life insurance license(5 states)
References
References available upon request.
Timeline
Licensed Health Agent
InsureMe
07.2024 - Current
Insurance Sales Agent
New York Life
04.2023 - Current
Team Member
Pet Supplies Plus
12.2022 - 02.2024
Assistant Coach
North Pocono School District
05.2021 - 11.2021
Assistant Coach
Wilkes University
04.2020 - 11.2020
Crew Member
Burger King
04.2015 - 06.2016
Associate's degree - Sports Management
Wilkes University
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