Jeremiah McCray
Norristown
Summary
Dynamic and empathetic professional with experience at De Laga Landen Financial Solutions, excelling in high-stress situations and customer service. Demonstrated ability to enhance team effectiveness and customer loyalty through exceptional interpersonal skills and attention to detail. Proven track record in organizing events and resolving conflicts, fostering increased professional networking and repeat business.
Overview
3
3
years of professional experience
Work History
Career Diversity Accelerator Program Intern
De Laga Landen Financial Solutions
07.2023 - Current
- Provided essential support to team members, enabling them to focus on achieving their objectives more effectively.
- Assisted in organizing successful events that promoted networking among interns and other professionals in the field.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Restaurant Waiter
Shannondell
06.2022 - 06.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Science - Middle Level Math Education
Pennsylvania State University
State College, PA05-2028
High School Diploma -
Norristown Area High School
Norristown, PA06-2024
Skills
- Teamwork and collaboration
- Active listener
- Interpersonal and social skills
- Attention to detail
Timeline
Career Diversity Accelerator Program Intern
De Laga Landen Financial Solutions
07.2023 - Current
Restaurant Waiter
Shannondell
06.2022 - 06.2023
Bachelor of Science - Middle Level Math Education
Pennsylvania State University
High School Diploma -
Norristown Area High School
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