Jeremy Rodriguez
Coplay
Summary
Proven System Operator at American Architectural Metal, adept in equipment maintenance and showcasing a strong work ethic. Excelled in enhancing product quality through meticulous quality checks, significantly boosting customer satisfaction at Sticks and Stones Landscaping. Renowned for exceptional customer service and expertise in machinery, consistently achieving high retention rates.
Overview
3
3
years of professional experience
Work History
Lawn Care Technician
Sticks and Stones Landscaping
10.2024 - Current
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Guest Sales Associate
GameStop
09.2024 - Current
- Assisted guests with product inquiries, offering detailed information on features and benefits.
- Managed multiple tasks simultaneously during peak hours, maintaining composure under pressure.
- Enhanced store reputation through friendly interactions and exceptional customer service skills.
- Conducted inventory checks regularly, ensuring accurate stock levels for optimal replenishment practices.
- Upheld company policies and guidelines consistently while working with customers throughout the sales process.
- Handled cash register transactions accurately, maintaining proper cash handling procedures at all times.
- Listened to customer needs and desires to identify and recommend optimal products.
System Operator
American Architectural Metal
05.2022 - 06.2023
- Operated machining equipment safely with team of operators.
- Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
- Served as a subject matter expert on specific machines, providing guidance and support to colleagues when needed.
Education
Associate of Science - Business Management
Lehigh Carbon Community College
Schnecksville, PA06-2025
High School Diploma -
Parkland High School
Allentown, PA07-2021
Skills
- Equipment maintenance
- Strong work ethic
- Driver's license
- Customer service
Timeline
Lawn Care Technician
Sticks and Stones Landscaping
10.2024 - Current
Guest Sales Associate
GameStop
09.2024 - Current
System Operator
American Architectural Metal
05.2022 - 06.2023
Associate of Science - Business Management
Lehigh Carbon Community College
High School Diploma -
Parkland High School
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