Jermon Walker
Pittsburgh
Summary
Experienced professional seeking TSO Lead role to tackle challenges and support organizational goals. Efficient multitasker with strong interpersonal skills for effective communication. Detail-oriented problem-solver with a proactive approach to optimizing processes and achieving positive outcomes.
Overview
7
7
years of professional experience
Work History
TSO
Department Homeland Security
11.2022 - Current
- TSO Basic Training Program (TSO-BTP) Phase 1 and Phase 2
- On-the-Job Training (OJT): Checkpoint
- Rapiscan Xray certified
- Smith Detection Xray certified
- OJT Coaching Certification
- EDS/OSARP CTX 9800 Certificated. EDS Safety and Operations for the CTX 9800
- EDS/OSARP CT80 DR Plus – EDS Safety and Operations for the CT80 DR Plus
- Department of Homeland Security – Counterintelligence Awareness
- TSA Policy on Employee Responsibilities and Code of Conduct
- Public Facing Interactions
- Preventing Workplace Violence
- People and Culture Training for All Employees
- Active Shooter Incident Response Training – APT
- Bloodborne Pathogens Awareness
Designer
Private Start-up Business
03.2020 - 11.2022
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Streamlined design processes, resulting in increased efficiency and faster project completion times.
- Obtained approval of concepts by submitting rough drafts to to client.
- Designing artwork
- Printing paper
- Production of artwork to T-shirts
- Time and Management
- Working under pressure
- Customer Service
Warehouse worker
UPS
07.2019 - 03.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Material Handling
- Organizational skills
- Scanning and Barcoding
- Safety Protocols
- Heavy Lifting
- Physical Stamina
Dishwasher
Marian Hall Home Inc
09.2018 - 01.2019
- Affected quick resolutions to customer problems and brought in management when needed.
- Bused, cleared, cleaned and set tables in quiet and efficient manner.
- Managed bar inventory, restocked supplies and placed orders.
- Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
- Listened to, understood and clarified guest concerns and issues.
- Demonstrated genuine hospitality while greeting and establishing rapport with guest.
Cleaner
ABM Industries Inc.
01.2018 - 05.2018
- Spearheaded effective cleaning projects tp decrease obstacles and save time.
- Promoted site safety by ensuring proper handling of equipment, materials, and chemicals.
- Adhered to safety protocols, resulting in zero hazards or lost-time accidents.
- Maintained compliance with company standards to perform all maintenance activities.
- Followed company procedures to maintain work environment in a neat and orderly condition.
Education
High School Diploma -
Commonwealth of Pennsylvania
Skills
- Communication
- Teamwork and collaboration
- Critical thinking
- Strong work ethic
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Calm under pressure
- Friendly, positive attitude
- Equipment maintenance
- CPR certification
- Hazard Communication
Timeline
TSO
Department Homeland Security
11.2022 - Current
Designer
Private Start-up Business
03.2020 - 11.2022
Warehouse worker
UPS
07.2019 - 03.2020
Dishwasher
Marian Hall Home Inc
09.2018 - 01.2019
Cleaner
ABM Industries Inc.
01.2018 - 05.2018
High School Diploma -
Commonwealth of Pennsylvania
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