Jesenia Lourdes Gonzalez
Philadelphia
Summary
Committed and hardworking cashier and entrepreneur with experience processing transactions and assisting customers. Bilingual professional offering dynamic selling and interpersonal skills. Driven and communicative with a friendly, outgoing personality. Consistently developing strong relationships with customers and families through empathetic communication, respectful attitude and excellent customer service.
Overview
7
7
years of professional experience
Work History
Babysitter
Self-employeed
06.2018 - Current
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
FC Associate
Amazon
07.2023 - 11.2023
- Reduced order processing time through effective coordination with team members and accurate inventory management.
- Collaborated with cross-functional teams for seamless integration of warehousing operations, improving overall company performance.
- Implemented safety protocols, resulting in reduced workplace accidents and a safer work environment.
Cashier
Wingstop
02.2023 - 06.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked flexible schedule and extra shifts to meet
business needs. - Utilized bilingual skills to help other sales associates
close sales with Spanish-speaking customers whenever
needed.
Cashier
K1 Speed
06.2022 - 02.2023
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Used POS system to enter orders, process payments and issue receipts.
- Helped customers in both English and Spanish to purchase races and order food.
- Made and served food orders following the Florida Food safety regulations.
Cashier
Wingstop
02.2022 - 06.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Completed store opening and closing procedures as per company guidelines.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Utilized bilingual skills to help other sales associates close sales with Spanish-speaking customers whenever needed.
Jewelry and Vinyl Designer/Sales Representative
Family Own Business
12.2016 - 11.2021
- @2_sisters_stuff
- Execute development and designs for products.
- Conferred with customers about product design and suitable options within their budget.
- Oversaw and processed payments made by credit and debit cards and cash and provided correct change if applicable.
- Worked with both Circuit and Silhouette machines to create vinyls to apply on shirts, hats, bottles, etc.
Education
High School Diploma -
Robert Morgan Educational Center And Technical College
Miami, FL06.2023
Skills
- Work Task Prioritization
- Customer Relations
- Knowledge and proficiency with Microsoft Office(all applications)
- Excellent verbal and written communication skills in English and Spanish
- Knowledge and experience in event planning as well as menu planning
- Experienced in working in kitchens
- Understand the foundation of a business and entrepreneurship
Timeline
FC Associate
Amazon
07.2023 - 11.2023
Cashier
Wingstop
02.2023 - 06.2023
Cashier
K1 Speed
06.2022 - 02.2023
Cashier
Wingstop
02.2022 - 06.2022
Babysitter
Self-employeed
06.2018 - Current
Jewelry and Vinyl Designer/Sales Representative
Family Own Business
12.2016 - 11.2021
High School Diploma -
Robert Morgan Educational Center And Technical College
Similar Profiles
Bridget KingBridget King
Medicare Enrollment Specialist at Self-employeedMedicare Enrollment Specialist at Self-employeed
Kaitlyn LundbladKaitlyn Lundblad
Babysitter/ Dogsitter/ Housesitter at Self-employeedBabysitter/ Dogsitter/ Housesitter at Self-employeed
Chip PutmanChip Putman
Chip Putman Homes at Self-employeedChip Putman Homes at Self-employeed