JESSICA ARMANT
Franklin
Summary
Versatile and Dedicated Professional | Psychology & Business Student
Motivated and adaptable professional with a strong background in manufacturing, production, and customer service. Currently pursuing a degree in Psychology and Business Administration at the University of Arizona Global Campus, developing skills in data analysis, communication, and organizational management. Experienced in operating machinery, maintaining quality assurance standards, and ensuring workplace efficiency. Strong problem-solving abilities, keen attention to detail, and the ability to adapt to fast-paced environments. Dedicated to continuous learning and applying a diverse skill set to contribute effectively in any role.
Overview
10
10
years of professional experience
Work History
Wax Injection Operator
Franklin Bronze Precision Components
02.2023 - 11.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed strong communication and organizational skills through working on group projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
EXTRUSION OPERATOR
JM EAGLE
01.2022 - 01.2023
- Rotated among various workstations, performing work necessary to meet production needs
- Taught new employees machine operation techniques and important business procedures
- Reported failures, malfunctions or wear issues on equipment to supervisor
- Looked through work orders to determine type and quantity of materials needed for each production batch
- Kept watchful eye on mechanical settings and output and made proactive adjustments to maintain optimal levels
- Updated product line equipment to meet production needs, resolve problems and maximize quality
- Set controls and ran plastic extrusion machinery in work environment and provided adjustments whenever necessary
- Adhered to established formulas when weighing materials and preparing compounds
- Read and followed production schematics to produce products in line with design and manufacturing standards
- Utilized hand and power tools and heavy machinery during manufacturing processes
- Checked control panel and gauges during equipment operation
- Learned and followed safety and emergency procedures
- Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs)
SERVER
BENJAMINS ROADHOUSE
04.2021 - 01.2022
- Informed customers of daily specials and signature menu items
- Responded to ad hoc cleaning duties at end of shift
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages
- Stocked service areas with supplies during slow periods
- Filled condiments and napkin containers during slack periods
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
- Set up tables in between patrons to reduce wait times
- Provided exceptional service to high volume of daily customers
- Garnished dishes and beverages to serve visually appealing menu items
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Promoted desserts, appetizers and specialty drinks to optimize sales
SANDWICH ARTIST
SUBWAY
11.2020 - 06.2021
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods
- Sanitized food storage and preparation areas to comply with food health and safety requirements
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
- Communicated with customer to provide menu offering details and assist with decision-making
- Trained sandwich artists to apply attention to detail and commitment to quality
- Informed customers of regular deals or monthly specials to upsell orders
- Kept customer and food preparation areas clean and well-organized
CAREGIVER
VOICES FOR INDEPENDENCE
04.2018 - 10.2020
- Encouraged residents to participate in activities of daily living to enhance personal dignity
- Aided with mobility and independence for disabled individuals and continually monitored safety
- Followed safe lifting and transferring techniques to transport residents
- Assisted with meal planning to meet nutritional plans
- Drove clients to doctors' appointments and social outings
- Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status
- Recorded client status progress and challenges in logbooks and reports
- Helped clients get in and out of beds and wheelchairs
- Followed care plan and directions to administer medications
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages
CLEANING SERVICE
CINDERELLA CLEANING
06.2017 - 03.2018
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions
- Cleaned windows, glass partitions and mirrors with cleaners and sponges
- Sanitized frequented areas and equipment using approved supplies
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area
CASHIER
CAMERON POOLS&SPA
05.2016 - 06.2017
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
FAST FOOD CREW MEMBER
ARBYS
07.2014 - 03.2016
- Served orders to customers at windows, counters and tables
- Followed company safety standards for food quality and sanitation procedures
- Kept customer and food preparation areas clean and well-organized
- Completed side tasks by restocking condiments and cleaning refrigerators
- Cleaned food preparation areas, cooking surfaces and utensils
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards
Education
Bachelor of Arts - Psychology
The University of Arizona Global Campus
Chandler, AZ09-2028
HIGH SCHOOL DIPLOMA -
FRANKLIN AREA HIGH SCHOOL
FRANKLIN, PA05.2012
Skills
- Manufacturing Procedures
- Effective Communication
- Equipment Maintenance
- Attention to Detail
- Safety Compliance
- Teamwork and Collaboration
- Problem-Solving
- Machine Operation
- Punctual and Reliable
- Safe Machine Operation
- Incident Reporting
- Following Instructions
- Teamwork and Communication
- Health and Safety Regulations
- Teamwork and Coordination
- Workstation Equipment Monitoring
- Forklift Operator Certification
- Advanced and basic hand tool experience
- Team management
- Digital media
- Time management
- Community engagement
- Deadline management
- Academic study
- Academic writing
- Written reports
Timeline
Wax Injection Operator
Franklin Bronze Precision Components
02.2023 - 11.2024
EXTRUSION OPERATOR
JM EAGLE
01.2022 - 01.2023
SERVER
BENJAMINS ROADHOUSE
04.2021 - 01.2022
SANDWICH ARTIST
SUBWAY
11.2020 - 06.2021
CAREGIVER
VOICES FOR INDEPENDENCE
04.2018 - 10.2020
CLEANING SERVICE
CINDERELLA CLEANING
06.2017 - 03.2018
CASHIER
CAMERON POOLS&SPA
05.2016 - 06.2017
FAST FOOD CREW MEMBER
ARBYS
07.2014 - 03.2016
Bachelor of Arts - Psychology
The University of Arizona Global Campus
HIGH SCHOOL DIPLOMA -
FRANKLIN AREA HIGH SCHOOL
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