Jesses Hewitt
Elizabeth
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Housekeeper
Friendship Village of Upper St. Clair
12.2023 - Current
- Maintained cleanliness and orderliness in guest rooms, public areas, and restrooms.
- Implemented efficient cleaning procedures to enhance overall guest satisfaction.
- Trained new staff on proper cleaning techniques and safety protocols.
- Inspected rooms for maintenance issues, promptly reporting concerns to management.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
Housekeeping Aide
Paramount Senior Living-Bethel
12.2022 - 12.2023
- Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.
- Swept, mopped and vacuumed floors.
- Dusted furniture, fixtures and other surfaces.
- Transported soiled linens from guest rooms to laundry area for cleaning.
- Removed trash from all guest rooms on a daily basis.
- Cleaned windowsills, window treatments, mirrors and other glass surfaces.
- Reported maintenance issues to the supervisor immediately.
- Stocked linen closets with fresh supplies of towels, bed sheets and toiletries.
- Replenished bathroom amenities such as soap, shampoo and conditioner.
EVS Shift Manager
Meadows Racetrack and Casino
01.2020 - 10.2022
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Resolved conflicts between staff members in a professional manner.
- Processed weekly payroll information using appropriate software applications.
- Responded quickly and effectively to emergency situations as they arose.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Kept records of employees' attendance and working hours for accurate calculation.
- Recommended opportunities for growth and advancement to motivate employees.
- Conducted daily shift meetings to review cleaning assignments for the day.
- Maintained inventory levels by monitoring stockroom and restocking shelves as needed.
- Assisted in resolving escalated customer service issues in a timely manner.
EVS Housekeeper
Meadows Racetrack and Casino
09.2019 - 01.2020
- Cleaned and maintained all areas of the casino floor, bathrooms, corridors, offices and other assigned areas according to established procedures.
- Sanitized slot machines using appropriate chemicals and supplies.
- Stocked supply closets with paper towels, toilet paper on a daily basis.
- Responded promptly to requests from guests or staff for extra cleaning services in areas of the casino.
- Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
- Reported any safety hazards or equipment malfunctions immediately to the supervisor.
- Maintained a safe working environment by adhering to all safety policies and procedures.
- Utilized standard cleaning products such as bleach, disinfectants, glass cleaner in accordance with OSHA regulations.
- Operated industrial-grade floor care machines including buffers, extractors and carpet cleaners.
- Promptly responded to emergency situations such as spills or broken items requiring immediate attention.
- Greeted visitors warmly upon entering the facility; provided directions or assistance when necessary.
- Notified supervisors about unsafe conditions or potential hazards within the facility premises.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Kept trash cans empty by removing regularly from the casino floor, bathrooms and hallways.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Maintained floors with regular sweeping, mopping and vacuuming.
- Dusted, swept and mopped to maintain clean, safe environment for guests.
Education
High School Diploma -
Charleroi Area High School
Charleroi, PA08.2002
Skills
- Housekeeping
- Customer Service-Focused
- Customer Service
- Health and Safety Compliance
- Residential Cleaning
- Safe Cleaning With Chemicals
- Dusting
- Supply Inventory Management
- Hardworking
- Teamwork
- Computer skills
- Scheduling
- Putting in vacation requests
Ordering of supplies
Timeline
Housekeeper
Friendship Village of Upper St. Clair
12.2023 - Current
Housekeeping Aide
Paramount Senior Living-Bethel
12.2022 - 12.2023
EVS Shift Manager
Meadows Racetrack and Casino
01.2020 - 10.2022
EVS Housekeeper
Meadows Racetrack and Casino
09.2019 - 01.2020
High School Diploma -
Charleroi Area High School
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