Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Adame

Reading

Summary

Motivated individual with a strong background in customer service and sales. Proven ability to build and maintain customer relationships, effectively understand their needs. Exceptional communication and interpersonal skills contribute to delivering superior customer service. Efficient and achieves high levels of success in all assigned tasks. Seeking opportunities to expand knowledge and pursue further education in the medical field.

Overview

5
5
years of professional experience

Work History

MOA

Penn State Health
01.2024 - 06.2024

• Handled registration procedures for incoming and outgoing patients.

Coordinated scheduling for medical appointments with efficiency.

• Record keeping

• Validated insurance details and processed billing records efficiently.

Elderly Caretaker

Excel Home Care
01.2021 - 12.2021
  • Assist in day to day tasks of the client
  • Including but not limited to bathing, dressing, cooking, feeding, cleaning, administration of medication, etc
  • Provide accurate feedback to team leader.

Client Service Coordinator

Berks Counseling Center
08.2021 - 11.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Greeted every customer at the door and checked their temperature upon arrival.
  • Asked what the visit was in regards to and directed them in the right way.
  • Maintained accurate record-keeping with proactive attention to client information updates.
  • Created customer support strategies to increase customer retention.

Boscovs — Sales Associate

01.2019 - 09.2019
  • Complete customer transactions
  • Close the register at the end of shift
  • Assist and direct customers to appropriate departments as well as with selection of merchandise.

Education

HS Diploma -

Reading High School
Reading, PA

Skills

  • Bilingual, team player, coordinated, organized, punctual, dedicated
  • Hospitality and Accommodation
  • Time Management
  • Product and Service Sales
  • Sales Goal Attainment
  • Documentation and Recordkeeping
  • Conflict Resolution

    Skilled collaborator

  • High achiever

Languages

Spanish
Native or Bilingual

Timeline

MOA

Penn State Health
01.2024 - 06.2024

Client Service Coordinator

Berks Counseling Center
08.2021 - 11.2021

Elderly Caretaker

Excel Home Care
01.2021 - 12.2021

Boscovs — Sales Associate

01.2019 - 09.2019

HS Diploma -

Reading High School
Jessica Adame