Jessica Bailey
Pittsburgh
Summary
Dynamic Store Planner with a proven track record at Bath & Body Works, adept in Revit and AutoCAD. Expertly designed innovative store layouts that enhanced customer flow and product visibility. Strong collaborator with exceptional time management skills, driving projects from concept to completion while aligning with strategic objectives.
Overview
12
12
years of professional experience
Work History
Store Planner
Insight Global
Pittsburgh
11.2024 - 07.2025
- Designed and executed store layouts for new locations and remodels, including floor and fixture plans.
- Optimized space utilization to enhance product visibility and improve customer flow.
- Collaborated with merchandising, marketing, and operations teams to align store plans with strategic objectives.
- Led store planning projects from conception through completion, ensuring timely delivery.
Store Planner
Bath & Body Works
Pittsburgh
08.2024 - 09.2024
- Produced designs, including floor plans and storefront elevations, adhering to design guidelines and standards.
- Communicated material takeoffs and revisions to the construction team for accurate project execution.
- Generated innovative concepts for store architecture, fixtures, lighting, and space planning.
- Reviewed construction drawings to ensure alignment with design intent.
Store Planner
CGT Staffing
Pittsburgh
09.2022 - 03.2024
- Developed store block, architecture, fixture, and merchandise floor plans using Revit software for new single-level Dick’s Sporting Goods locations.
- Applied guidance from Store Planning Manager to create preliminary and final architectural and fixture floor plans for basic new store projects.
- Collaborated with Floor Planning, Brand Shop, and Store Operations teams to finalize merchandise floor plans for store openings, remodels, and special projects.
- Recorded site-specific store data in the store Planning database to ensure accuracy.
Kitchen Cabinet Specialist
Lowe's Companies, Inc.
03.2019 - 12.2020
- Delivered exceptional customer service by aligning products and services with client needs.
- Demonstrated strong interpersonal skills while engaging with colleagues, management, and contractors.
- Provided consultative services to surpass customer expectations on various projects.
- Collaborated on customized projects utilizing 20/20 and other design software.
Customer Care Representative
CVS Caremark
09.2018 - 03.2019
- Coordinated medication orders while verifying insurance eligibility to ensure timely processing.
- Collaborated with internal and external teams to resolve medication benefits issues effectively.
- Monitored patient accounts for adherence to prescribed therapies and managed follow-ups.
- Achieved first call resolution to deliver exceptional customer service.
Interior Designer
Patete Kitchen and Bath Design Center
Carnegie
09.2017 - 12.2017
- Created hand-drafted floor plans tailored to client specifications.
- Converted floor plans into detailed drawings using 20/20 software.
- Collaborated with clients to select materials, including cabinetry and plumbing fixtures.
- Addressed inquiries and complaints regarding products and services, escalating as necessary.
Administrative Assistant Associate
UPMC
09.2013 - 09.2017
- Facilitated client attendance at medical appointments to enhance access to healthcare services.
- Billed and coded medical claims accurately across hospital and nursing facility settings.
- Performed clerical duties, including answering phones, data entry, word processing, and filing tasks.
- Accurately prepared patient charts to support clinic workflow.
- Evaluated customer needs to connect them with appropriate services for optimal experiences.
- Ensured account accuracy through validation processes while handling payments or refunds.
- Exhibited strong independent decision-making skills through effective problem-solving methods.
- Managed sorting, distribution, and prioritization of routine correspondence per established guidelines.
Education
MBA - Interior Architecture
Chatham University
05.2022
Bachelor of Science - Interior Design
Indiana University of Pennsylvania
05.2012
Skills
- Revit and AutoCAD
- SketchUp
- Microsoft Office applications
- Time management
Timeline
Store Planner
Insight Global
11.2024 - 07.2025
Store Planner
Bath & Body Works
08.2024 - 09.2024
Store Planner
CGT Staffing
09.2022 - 03.2024
Kitchen Cabinet Specialist
Lowe's Companies, Inc.
03.2019 - 12.2020
Customer Care Representative
CVS Caremark
09.2018 - 03.2019
Interior Designer
Patete Kitchen and Bath Design Center
09.2017 - 12.2017
Administrative Assistant Associate
UPMC
09.2013 - 09.2017
MBA - Interior Architecture
Chatham University
Bachelor of Science - Interior Design
Indiana University of Pennsylvania