Jessica Buehrle
Littlestown
Summary
Experienced with leading production teams to optimize efficiency and maintain high standards. Utilizes strong leadership and organizational skills to ensure smooth operations and timely delivery. Knowledge of quality control and team coordination for enhanced productivity.
Production Line Leader with experience in operating production line and supervising staff producing finished products. Knowledge of job rates for running on production line. Professional attitude and performance when supervising staff. Work in conjunction with other departments for positive production results.
Documented all daily actions by thoroughly completing production and quality forms.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Production Line Leader
G&S Foods Tastysnack Quality Foods
05.2021 - Current
- Followed good manufacturing processes (GMPs).
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
- Prioritized employee safety to reduce incidents.
- Maintained high-quality standards by closely monitoring production line outputs and identifying areas for improvement.
- Resolved conflicts among team members professionally, helping maintain a positive working atmosphere conducive to productivity enhancement efforts.
- Inspected products on specific cycle depending on complexity level or design for production.
- Supervised production staff of around 20 -30.
- Trained line workers in packing and skid wrapping of production work.
- Performed inventory of production using a Deacom computer system.
Sales Associate
Royal Farms
03.2021 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Prepared food in the deli area, ensuring compliance with health and safety standards.
Executive Housekeeper
Holiday Inn Express Hotel
10.2017 - 03.2021
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
- Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
- Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
- Managed budgets for labor, supplies, and equipment, optimizing resource allocation while maintaining service excellence.
- Regularly reviewed performance metrics to identify potential areas for improvement in both individual staff members'' performances as well as overall departmental efficiency.
- Reduced staff turnover by creating an inclusive work environment that fostered teamwork and open communication among employees.
- Collaborated with hotel management to address guest concerns, improving overall guest experience and retention rates.
- Addressed maintenance issues proactively by coordinating with the engineering department to ensure prompt resolution.
- Coordinated special cleaning projects such as deep cleaning or event preparation tasks to maintain hotel''s pristine appearance at all times.
- Provided exceptional customer service support for VIP guests or clients with specific needs or requests.
- Streamlined weekly cleaning schedule for 15 employees.
- Washed and put away kitchen dishes, utensils and glassware.
- Sorted, laundered and put away various laundry items.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Rotated linens in storerooms and replenished when supplies ran low.
Packer
Performance Group Temp Agency
09.2017 - 10.2017
- Proved successful working within tight deadlines and a fast-paced environment.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
Sales Associate
Clark Oil
09.2015 - 02.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
GED -
Hanover Public Senior High School
Hanover, PA03-2004
Skills
- Assembly and production
- Production tracking
- Quality control
- Production goal tracking
- Work supervision
- Machine operation
- Team management
- Standard operating procedures
- Waste minimization
- Equipment operation
- Product inspection
- Quality assurance
- Quality control guidelines
- Packaging management
- Meeting production goals
- Safety procedures
- Inventory assessment
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Computer skills
- Organizational skills
- Adaptability and flexibility
- Verbal and written communication
Timeline
Production Line Leader
G&S Foods Tastysnack Quality Foods
05.2021 - Current
Sales Associate
Royal Farms
03.2021 - 05.2021
Executive Housekeeper
Holiday Inn Express Hotel
10.2017 - 03.2021
Packer
Performance Group Temp Agency
09.2017 - 10.2017
Sales Associate
Clark Oil
09.2015 - 02.2017
GED -
Hanover Public Senior High School
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