Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jessica Burger

Saegertown

Summary

Compassionate Nursing Student recognized for high productivity and efficient task completion. Possess specialized skills in patient care. Excel in communication, empathy, and teamwork to enhance patient experiences and support healthcare teams.

Overview

24
24
years of professional experience

Work History

Head Bartender

American Legion Post 111 Cussewago Road
Meadville
03.2016 - Current
  • Greeted guests with professionalism, ensuring a welcoming atmosphere.
  • Monitored bar inventory, restocking low items to prevent shortages.
  • Enforced responsible alcohol consumption, preventing service to underage patrons.
  • Operated cash register and Point of Sale (POS) system for accurate transactions.
  • Balanced daily registers and generated sales reports for management review.
  • Maintained cash handling procedures, ensuring accuracy at all times.
  • Facilitated engaging conversations with customers to enhance their bar experience.
  • Resolved issues efficiently, demonstrating strong problem-solving skills.

Customer Service Representative

Ainsworth Pet Nutrition Inc.
Meadville
11.2012 - 08.2013
  • Resolved customer issues through multiple channels including telephone, email, and fax.
  • Handled inquiries from customers and staff regarding existing accounts efficiently.
  • Performed general office duties to support overall operations.
  • Cross-trained with peers to provide backup for customer service representatives as needed.
  • Collaborated with diverse teams to address product and service-related challenges.

Eligibility Specialist Caseworker

Child Care Information Services of Crawford County
Meadville
07.2007 - 11.2012
  • Determined initial eligibility within 30 days of application receipt.
  • Re-evaluated client eligibility every six months to ensure compliance.
  • Updated eligibility records to facilitate timely enrollments.
  • Scheduled face-to-face appointments with clients to review responsibilities.
  • Maintained client files for approximately 180 cases to ensure accurate documentation.
  • Collaborated with County Assistance Office for seamless client transitions.
  • Supported caseworkers on former transfer cases from County Assistance Office.

Legal Assistant/Office Administrator

Bernadette M. DeVore, Esquire
Meadville
05.2002 - 06.2007
  • Drafted petitions, motions, and complaints for diverse legal matters including divorce and custody.
  • Prepared legal documents related to wills, estates, and powers of attorney.
  • Managed accounts payable, receivable, and collections to maintain financial accuracy.
  • Scheduled client appointments and operated a multi-line telephone system effectively.
  • Assisted attorneys with brief preparation and pretrial research to enhance case readiness.
  • Utilized Microsoft Office and QuickBooks for document management and financial tracking.
  • Monitored office supplies and inventory levels to ensure availability.
  • Participated in Continuing Legal Education classes to remain updated on legal practices.

Receptionist

Street Track N' Trail
Meadville
01.2001 - 04.2002
  • Managed multi-line telephone system to ensure efficient call handling.
  • Performed data entry for customer information, maintaining accuracy and timeliness.
  • Executed general office duties to support daily operations.

Education

Associate of Science - Licensed Practical Nursing Program

Meadville Medical Center Institute For Healthcare
Meadville Vo-Tech
01-2025

GED -

Penncrest School District
Saegertown, PA
05-2005

Skills

  • Patient care and support
  • Professional appearance
  • Effective communication
  • Multitasking skills
  • Reliability
  • Organizational abilities
  • Problem-solving expertise

Affiliations

  • Every Spring/Summer I love to plant a large garden so I may grow a bunch of vegetables and can them like my great-grandmother used too. This is something I do that relaxes me.

Timeline

Head Bartender

American Legion Post 111 Cussewago Road
03.2016 - Current

Customer Service Representative

Ainsworth Pet Nutrition Inc.
11.2012 - 08.2013

Eligibility Specialist Caseworker

Child Care Information Services of Crawford County
07.2007 - 11.2012

Legal Assistant/Office Administrator

Bernadette M. DeVore, Esquire
05.2002 - 06.2007

Receptionist

Street Track N' Trail
01.2001 - 04.2002

Associate of Science - Licensed Practical Nursing Program

Meadville Medical Center Institute For Healthcare

GED -

Penncrest School District

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Jessica Burger