Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jessica Carter

Reading

Summary

20 years' experience in customer service, administrative and graphic design. Computer literate: Word, Excel, Access, database, A+ Certification, Internet, email, familiar with PowerPoint. Willing to take on additional responsibilities and challenges. Displays excellent time management with high attention to detail. Works effectively as a team member. Administrative Support/Office Manager/Clerical with 20 years' experience in a medical office. Acts as liaison between patient, family and physician. Computer literate: Outlook, Excel, Access, PowerPoint. Over 20 years' experience working with top level executives on federal / state governmental issues. Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible. Excellent computer skills - Microsoft Office products/ Outlook. Possesses effective planning, organizational, communication, presentation and interpersonal skills. Professional known for making managerial decisions, using discretion and processing highly confidential information. Maintain patient confidentiality in accordance with HIPAA/OSHA regulations.

Overview

1
1
year of professional experience
1
1
Certification

Work History

administrative assistant

Schilling Douglas School of Hair Design
09.2022 - 10.2023
  • Troubleshoot problems involving office equipment, such as computer hardware and software.
  • Count, weigh, measure, or organize materials.
  • Train other staff members to perform work activities, such as using computer applications.
  • Prepare meeting agendas, attend meetings, and record and transcribe minutes.
  • Process and prepare documents, such as business or government forms and expense reports.
  • Complete and mail bills, contracts, policies, invoices, or checks.
  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
  • Deliver messages and run errands.
  • Inventory and order materials, supplies, and services.
  • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
  • Complete work schedules, manage calendars, and arrange appointments.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Compute, record, and proofread data and other information, such as records or reports.
  • Make travel arrangements for office personnel.
  • Monitor and direct the work of lower-level clerks.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

Education

Biblical And Theological Studies -

Liberty University
Lynchburg, VA

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization

Accomplishments

I have been successful in leading a team within work time boundaries and setting an example of a leader in a workplace role.

Certification

Christian Ministry

Timeline

administrative assistant

Schilling Douglas School of Hair Design
09.2022 - 10.2023

Biblical And Theological Studies -

Liberty University
Jessica Carter