JESSICA DANIELS
Philadelphia
Summary
Adept at project management and team leadership, I significantly enhanced site safety and efficiency at Radd Diversified. Leveraging skills in regulatory compliance and employee mentoring, I excel in creating solutions that meet employer needs. My proactive approach resulted in surpassing project goals by fostering client communication and conflict resolution.
Overview
16
16
years of professional experience
Work History
Construction Leader
Radd Diversified
Exton
11.2022 - 07.2024
- Complied with federal and company regulations to maintain high level of job site safety.
- Planned and managed manpower and resource requirements to support project activities.
- Responded quickly to unexpected issues or changes in scope by developing alternative solutions or strategies.
- Planning workloads
- Delegating work to team members
- Working to budgets and managing team finances efficiently
- Briefing your team on targets and providing business updates
- Monitoring team performance and carrying out appraisals
- Ensuring work is completed on time, to a high standard and in line with health and safety guidelines
- Taking on aspects of your team’s particular type of work, such as bricklaying, demolition, surveying or administration
- Showing new and inexperienced construction workers how to do the job
- Ensuring workers follow company policy and procedures
- Checking and signing off work
- Assessed project sites to ensure safety requirements were met and maintained.
- Communicated with employees to demonstrate high standards and mitigate issues.
- Kept production team moving forward for progress in daily site operations.
- Provided technical advice on all aspects of construction operations, including materials selection and equipment use.
- Established expectations and motivated crews to consistently meet or beat goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Communicated with suppliers and coordinated delivery of supplies to job sites.
Senior EMR ROI
CIOX Health
10.2015 - 09.2022
- Day to day tasks include entering accurate data when assigned by team lead/coordinators
- The ability to work with minimum supervision responding to changing priorities and role needs
- Meeting required metrics for your role (CPH - Charts Per Hour)
- Actively participate in all training and also train new hires on specific sites per supervisor
- Maintain high standards of Confidentiality to safeguard and protect Patient's Right and comply with all company and facilities policies and HIPPAA regulations
- Reading all documentation and follow written instructions provided to ensure compliance and accurate job completion
- Immediately report to team lead/coordinator/supervisor or management any security breaches, unsafe behavior witnessed or any site difficulties
- Ensure that deadlines are met and respond to emails and other requests for information timely
- Training new hires
Referral Specialist
Greater Philadelphia Health Action
Philadelphia
06.2012 - 10.2013
- Primary function is coordination, processing and scheduling of medical referrals and prior authorizations for a variety of medical or surgical services/procedures for clinic patients, as requested electronically by clinic providers
- Clinical knowledge and understanding of CPT and ICD-9 codes to meet the requirements of third party payers and specialty clinics to ensure minimal delay in securing referral appointments or pre-authorizations
- As an integral member of the health care Team, manages a high volume of referrals and pre authorizations for multiple Providers in multiple locations, collaborates with other Clinic Referral Specialists, Providers, MA's, Scheduler/Receptionists and other support staff in multiple clinic locations
- Scanned and designated all medical reports to ICS
- Knowledge of NextGen, Bravo/Cigna, MedSolutions, RadMD
- Flags Provider and or MA within 48 hours of initial referral to provide update
Guest Service Team Leader
Target
Philadelphia
12.2010 - 06.2012
- Ensure adequate staff coverage for quality guest checkout
- Monitor both Cart and Brand Attendant janitorial log sheets for maintenance
- Handle daily guest comments and complaints
- Coach all team members to follow adequate Target Policies
- Run weekly Cashier Speed report to ensure the team member is at their proper speed score and conversion rate
- Inventory and scan all returned and damaged merchandise to Targets Return center in order to reduce Targets shortage counts
- Conduct Performance reviews and Corrective Action documents as needed
- Proficient in MAX software systems
- Process payroll, initiate scheduling & daily data entry of employee time/vacation in MAX
- Help all team members and vendors with any questions and assist with any problems, in order to come up with a logical solution
- Set deadlines and communicate with management to keep staff training up to date
- Run daily and monthly reports to ensure payroll is accurate
- Assist customers both on the sales floor and incoming calls by either directing calls to the appropriate dept or personnel
- Supported upper level management in contract temporary positions
- Scheduled initial and callback interviews, gathered all necessary documents for new hire orientations
- Tracked and managed full-time and temp-hire data, managed new hire paperwork
- Monitors electronic referral boxes in EMR throughout the day to capture referral requests in real time
- Maintains confidentiality by following all applicable HIPAA regulations
- Setup interviews and pre-screen applicants for proper staffing
- Run daily, weekly, and monthly reports to ensure payroll is accurate
- Maintain team member and upper management up to date with all training in order to maintain compliance
- Actively volunteer at Target community events
Human Resources Team Member
Target
Philadelphia
02.2008 - 12.2010
- Ensure adequate staff coverage for quality guest checkout
- Monitor both Cart and Brand Attendant janitorial log sheets for maintenance
- Handle daily guest comments and complaints
- Coach all team members to follow adequate Target Policies
- Run weekly Cashier Speed report to ensure the team member is at their proper speed score and conversion rate
- Inventory and scan all returned and damaged merchandise to Targets Return center in order to reduce Targets shortage counts
- Conduct Performance reviews and Corrective Action documents as needed
- Proficient in MAX software systems
- Process payroll, initiate scheduling & daily data entry of employee time/vacation in MAX
- Help all team members and vendors with any questions and assist with any problems, in order to come up with a logical solution
- Set deadlines and communicate with management to keep staff training up to date
- Run daily and monthly reports to ensure payroll is accurate
- Assist customers both on the sales floor and incoming calls by either directing calls to the appropriate dept or personnel
- Supported upper level management in contract temporary positions
- Scheduled initial and callback interviews, gathered all necessary documents for new hire orientations
- Tracked and managed full-time and temp-hire data, managed new hire paperwork
Education
Diploma - Building Maintenance
Orleans Techinical Institute
Philadelphia, Pa06-2021
TRADES DIPLOMA - BUILDING MAINTENANCE
ORLEANS TECHNICAL COLLEGE
PHILADELPHIA, PA06.2021
DIPLOMA -
CARDINAL DOUGHERTY HIGH SCHOOL
PHILADELPHIA, PA01.2000
Skills
- Team leadership
- Project management
- Site safety
- Client communication
- Conflict resolution
- Time management
- Regulatory compliance
- Employee mentoring
- Workload planning
- OSHA 10
Timeline
Construction Leader
Radd Diversified
11.2022 - 07.2024
Senior EMR ROI
CIOX Health
10.2015 - 09.2022
Referral Specialist
Greater Philadelphia Health Action
06.2012 - 10.2013
Guest Service Team Leader
Target
12.2010 - 06.2012
Human Resources Team Member
Target
02.2008 - 12.2010
Diploma - Building Maintenance
Orleans Techinical Institute
TRADES DIPLOMA - BUILDING MAINTENANCE
ORLEANS TECHNICAL COLLEGE
DIPLOMA -
CARDINAL DOUGHERTY HIGH SCHOOL