Jessica Demarest
Stroudsburg
Summary
A motivated and determined college student, currently in my 1st year in the Respiratory Therapy program. I am eager to obtain a job that allows me to utilize my skills and expand my knowledge in a new working environment. Outside of my job, I have experience working in team positions through sports and group projects in school. I hope to continue to utilize my skills in customer service, communication, teamwork, and adaptability with a job opportunity.
Overview
7
7
years of professional experience
Work History
Checkout Advocate/Customer Service Cashier
Target
Stroudsburg
10.2019 - Current
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with product inquiries and selections.
- Collaborated with team members to ensure smooth operations.
- Handled cash, credit, and gift card transactions accurately.
- Educated customers on promotions and loyalty programs.
- Resolved customer complaints with empathy and professionalism.
- Trained new staff on checkout procedures and systems.
- Resolved customer complaints in a professional manner while adhering to company policy.
- Greeted customers and provided excellent customer service.
- Answered customer questions regarding store policies and services.
- Demonstrated a friendly attitude towards co-workers and customers alike.
- Assisted customers with their shopping needs, including bagging groceries and providing product information.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Offered customers carry-out service at completion of transaction.
Education
High School Diploma -
Stoudsburg High School
Stroudsburg 06-2021
Skills
- Transaction processing
- Cash handling
- Customer education
- Conflict resolution
- Staff training
- Customer relationship management
- Team collaboration
- Problem solving
- Time management
- Professionalism and courtesy
- Patience and empathy
- Customer service
- Active listening
- Work under pressure
Affiliations
Volunteered at local church events, setting up for festivals, working in group enviroments.
Timeline
Checkout Advocate/Customer Service Cashier
Target
10.2019 - Current
High School Diploma -
Stoudsburg High School