JESSICA GALLAGHER
Mount Bethel
Summary
Dynamic Senior Project Manager at WebAppClouds, LLC, adept at driving project success through effective client onboarding and API integration. Proven track record in mentoring teams and enhancing stakeholder communication, delivering exceptional service that fosters long-term relationships. Skilled in project management and committed to exceeding client expectations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Project Manager
WebAppClouds, LLC
01.2022 - Current
- Managed and coordinated multiple projects and teams to ensure successful outcomes.
- Demonstrated deep understanding of WebAppClouds software, integrating with various salon systems via APIs.
- Completed business and brand-level applications, websites, and integrated e-commerce stores from inception to launch.
- Facilitated communication between clients and development teams for enhanced project clarity.
- Onboarded new and existing clients on diverse products and services effectively.
- Mentored junior project managers in best practices and methodologies for project success.
- Delivered exceptional service to clients, fostering relationships and encouraging additional projects.
- Created detailed reports on project status, issues, risks, and opportunities to inform stakeholders.
Project Manager
WebAppClouds, LLC
08.2020 - 01.2022
- Help clients customize their business needs with a variety of services, including branded apps, websites, digital forms, email and SMS marketing, e-commerce, and online booking.
- Oversee multiple projects at a time and collaborate with internal and external teams to ensure that deadlines are met and client expectations are exceeded.
- Troubleshoot and educate clients on how to manage their products and services.
Substitute Teacher k-8
Bangor Area School District
09.2018 - 06.2020
- Adapted to a dynamic schedule.
- Collaborated with a variety of classroom teachers.
- Implemented student centered lessons that incorporated a variety of teaching techniques, motivated students to learn.
- Made a positive impact on the students through developing my teaching skills.
- Demonstrated strong classroom management.
6th Grade Teacher
American Christian School
09.2013 - 06.2017
- Designed lessons to allow students to become independent learners.
- Provided assessments based on lesson objectives.
- Made cross-curricular connections.
- Used a balanced literacy approach.
- Communicated closely with parents about student progress.
- Utilized various technological resources on a daily basis.
Education
Bachelor of Arts - Literature with concentration in Education
Stockton University
Pomona, NJ05-2003
Some College (No Degree) - Elementary Education
Camden County Community College
Blackwood, NJSkills
- Administrative software proficiency
- Collaboration tools
- Spreadsheet and document management
- Project management software
- Salon management systems
- Website development platforms
- E-commerce solutions
- Interpersonal communication skills
- Customer service expertise
- Project management
- API integration
- Web development
- Client onboarding
- Team collaboration
- Stakeholder communication
- Time management
- Problem solving
- Mentoring others
- Attention to detail
- Documentation management
- Stakeholder management
- Scope management
- Meeting participation
- Meeting facilitation
- Client relationship management
- Agile methodologies
Certification
PMP Certification to be completed by 6/2026
Timeline
Senior Project Manager
WebAppClouds, LLC
01.2022 - Current
Project Manager
WebAppClouds, LLC
08.2020 - 01.2022
Substitute Teacher k-8
Bangor Area School District
09.2018 - 06.2020
6th Grade Teacher
American Christian School
09.2013 - 06.2017
Bachelor of Arts - Literature with concentration in Education
Stockton University
Some College (No Degree) - Elementary Education
Camden County Community College