Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jessica Hadley

South Williamsport

Summary

  • Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
  • Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Shift Leader

Taco Bell
02.2024 - Current
  • Supervised daily operations to ensure adherence to quality and safety standards.
  • Trained and mentored team members on effective workflow management techniques.
  • Implemented process improvements that enhanced operational efficiency and reduced downtime.
  • Resolved customer inquiries and complaints, ensuring high satisfaction levels among patrons.

General Manager

Little Caesars Pizza
09.2020 - 01.2024
  • Directed cross-functional teams to enhance operational efficiency and achieve organizational objectives.
  • Implemented cost-control measures that improved budget adherence and resource allocation.
  • Developed strategic initiatives for market expansion, resulting in increased brand visibility and customer engagement.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

POS Cashier

Kohls Department Store
05.2018 - 10.2018
  • Processed customer transactions accurately using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of checkout areas, enhancing shopping experience.
  • Managed cash drawer integrity, ensuring accurate handling of cash and receipts.

Warehouse Packer

Frito Lay
08.2011 - 10.2017
  • Operated packaging machinery to efficiently pack products for distribution.
  • Maintained accurate inventory records, ensuring timely stock replenishment and order fulfillment.
  • Collaborated with team members to streamline packing processes and improve workflow efficiency.
  • Conducted quality inspections on packaged items, adhering to safety and quality standards.
  • Trained new employees on best practices for safe and effective packing techniques.

Education

High School Diploma -

Greater Nanticoke Area
Nanticoke
06-2011

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Strong verbal and written communication
  • Safety processes and procedures
  • Training assistance

Certification

servsafe

Languages

English
Full Professional

Timeline

Shift Leader

Taco Bell
02.2024 - Current

General Manager

Little Caesars Pizza
09.2020 - 01.2024

POS Cashier

Kohls Department Store
05.2018 - 10.2018

Warehouse Packer

Frito Lay
08.2011 - 10.2017

High School Diploma -

Greater Nanticoke Area

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Jessica Hadley