Jessica Hall
Lewistown,PA
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent people skills and work ethic. Organized and dependable candidate successful at managing multiple priorities, always with a positive attitude. Willingness to take on added responsibilities to meet team goals and ready to help team achieve company goals. Experienced and knowledgeable in different retail settings but fast learner eager to seek new opportunities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Jewelry Consultant
JCPenney
10.2023 - 01.2024
- Enhanced customer satisfaction by providing personalized jewelry recommendations based on individual preferences and needs.
- Boosted sales revenue through effective upselling techniques and in-depth product knowledge.
- Assisted clients with selecting the perfect jewelry pieces for special occasions, such as weddings and anniversaries.
- Developed a loyal client base by consistently delivering exceptional service and maintaining strong relationships with customers.
- Conducted thorough inventory management to ensure optimal stock levels at all times for popular items.
- Successfully did closing and opening counts of high value products for security purposes
- Consistently met or exceeded personal sales goals through diligent follow-up efforts with potential buyers.
Beauty Advisor
Sally's Beauty Supply
05.2023 - 08.2023
- Provided excellent and customer service, and attentive listening to guide customers to beauty products best suited for their needs
- Maintained a professional and friendly demeanor
- Utilized my product knowledge combined with their personal preferences as well as any current sales and promotions
- Opened and closed the store, as well as filled out financial paperwork consisting of the cash deposit and transaction data, and assisted customers in making their purchases or returns as a cashier.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Childcare Provider
Various Private Families
03.2019 - 05.2022
- Provided childcare to multiple families, including weekends and over night for children aged 6 months to 12 years
- Resolved conflict between children, prepared proper nutrition following parents' meal schedules, made sure the home was kept as a tidy and safe space, provided transportation, assisted with homework, and fostered creativity with various arts and crafts projects, stimulating imagination and self expression.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Target Team Member
Target
03.2021 - 06.2021
- Fulfilled online orders by locating designated products, packaging items for shipment, as well as getting grocery and apparel orders ready for customers to pick up at the store front, and located misplaced merchandise in a timely and accurate manner.
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Pet Caretaker
Various Private Families
01.2019 - 06.2021
- I provided dog/cat/small animal care to multiple families throughout high school
- Followed nutritional feeding schedules, provided proper exercise and play, as well as basic grooming
- Administered medication as needed, adhering to owner instructions and veterinary guidelines.
- Fostered positive relationships with clients through clear communication, professionalism, and reliability
- Ensured a safe and nurturing environment for pets by closely monitoring their behavior and health.
Marshalls Sales Associate
Marshalls
02.2019 - 04.2020
- Stocked and staged merchandise on the sales floor, assisted customers in finding desired items based on preference and sales/promotions, maintained up to date knowledge on products and trends in the retail industry, unloaded stock from shipment trucks to their correct location, as well as operated the register
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelors - Business Administration And Management
Southern New Hampshire University(online)
Hooksett, NH05.2026
Diploma -
Summit High School
Spring Hill, TNSkills
- Relationship Building
- Product Demonstrations
- Paperwork Management
- Customer Service
- Customer Engagement
- Customer Needs Assessment
- Sales Closing
- Sales Proficiency
- Brand Promotion
- Quality Assurance
- Sales Coordination
- Display Arrangements
- Merchandise Restocking
- Flexibility and Adaptability
- Returns Processing
- Organization and Multitasking
- Retail Experience
- Theft Prevention
- Team Collaboration
- Payment Processing
- Inventory Control
- Verbal/Written Communication
- Shipment Processing
- Reliable and Punctual
- Flexible Schedule
- Stocking and Receiving
Certification
- First Aid/CPR Certified
Timeline
Jewelry Consultant
JCPenney
10.2023 - 01.2024
Beauty Advisor
Sally's Beauty Supply
05.2023 - 08.2023
Target Team Member
Target
03.2021 - 06.2021
Childcare Provider
Various Private Families
03.2019 - 05.2022
Marshalls Sales Associate
Marshalls
02.2019 - 04.2020
Pet Caretaker
Various Private Families
01.2019 - 06.2021
Bachelors - Business Administration And Management
Southern New Hampshire University(online)
Diploma -
Summit High School
Similar Profiles
Joaquin PineiroJoaquin Pineiro
Cashier at JCPenneyCashier at JCPenney
Leyla FadelLeyla Fadel
Merchandise Processor at JCPenneyMerchandise Processor at JCPenney
Rocio TorresRocio Torres
Beauty Consultant at JCPenneyBeauty Consultant at JCPenney