Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Hamilton

Drexel Hill

Summary

Dedicated professional with a strong background in customer service and financial management. Known for effective communication and problem-solving skills, consistently delivering high-quality support to clients and ensuring accurate financial records.

Overview

11
11
years of professional experience

Work History

Bookkeeper

Choice Professional Accountants, Inc
Chadds Ford
10.2019 - Current
  • Managed daily financial transactions and maintained accurate records.
  • Reconciled bank statements with general ledger accounts.
  • Prepared monthly financial reports for internal review.
  • Collaborated with tax professionals to prepare necessary documentation.
  • Implemented quick and efficient bookkeeping procedures for clients.
  • Performed basic accounting and bookkeeping services to manage business operations.
  • Conducted monthly bank reconciliations.
  • Ensured accuracy in all accounting entries and records.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Generated invoices for clients and tracked payments received from customers.

Private Nanny

Private
Drexel Hill
01.2017 - 08.2019
  • Provided attentive childcare to ensure safety and well-being of children.
  • Designed engaging activities to promote learning and development in children.
  • Prepared nutritious meals and snacks according to dietary needs of children.
  • Assisted with homework and educational tasks to support academic success.
  • Maintained a clean and organized play area for optimal child engagement.
  • Communicated effectively with parents regarding children's daily activities and needs.
  • Maintained a safe, healthy, and nurturing environment for the children in their home.
  • Took children on outings such as parks, library visits, sports events, or educational trips.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Assisted with homework, tutoring and school projects as needed.
  • Monitored behavior of the children to enforce appropriate conduct standards set by parents.
  • Provided supervision and guidance to ensure safety of children in all situations.
  • Occasionally assisted with bedtime routines such as bathing, changing clothes or reading stories.

Sales Associate

Kohls Department Store
Havertown
11.2018 - 01.2019
  • Assisted customers with product selection and provided personalized service.
  • Maintained store appearance by organizing merchandise and ensuring cleanliness.
  • Handled customer inquiries and resolved issues with professionalism.
  • Stocked shelves and replenished inventory to meet customer demand.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.

Food Service Worker

Panera Bread
Havertown
10.2016 - 06.2017
  • Prepared food items according to established recipes and safety standards.
  • Assisted customers with menu selections and provided outstanding service.
  • Operated cash register and processed customer transactions accurately.
  • Maintained cleanliness of workstations and dining areas for guest satisfaction.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Stocked inventory and organized supplies for quick access during shifts.
  • Set up and arranged catering displays for various events and functions.
  • Assisted with inventory management and stock replenishment for catering supplies.
  • Delivered exceptional customer service during events and addressed guest inquiries.
  • Collaborated with team members to ensure timely service during high-volume events.
  • Maintained cleanliness and organization of catering equipment and workspaces.
  • Followed safety protocols in food handling and sanitation practices consistently.
  • Provide quality customer service by responding promptly to inquiries, complaints, and suggestions in a professional manner.

Sales / Dock Hand

Two Chums Bait, Tackle And Boat Rentals
Sea Isle City
06.2016 - 09.2016
  • Managed boat rentals ensuring timely service and customer satisfaction.
  • Assisted customers in selecting appropriate bait and tackle for fishing trips.
  • Maintained cleanliness and organization of rental equipment and dock area.
  • Provided safety briefings to customers before boat rentals commenced.
  • Monitored weather conditions to ensure safe boating practices for customers.
  • Collaborated with team members to streamline dock operations during peak hours.
  • Conducted routine inspections of rental equipment to ensure safety standards were met.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced at the end of shifts.
  • Assisted customers with product inquiries and provided exceptional service.
  • Managed inventory by restocking shelves and organizing merchandise displays.
  • Monitored store cleanliness and adhered to safety regulations consistently.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Stocked shelves with merchandise when needed.

Work Study Student

Mount St. Mary's University
Emmitsburg
09.2015 - 05.2016
  • Assisted faculty with research projects, providing support and organizing materials.
  • Managed office communications and maintained organized filing systems.
  • Supported staff by handling inquiries and providing essential information.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.

Sales Associate

Valley Forge Scout Shop
Valley Forge
10.2014 - 07.2015
  • Assisted customers with product selection and provided personalized service.
  • Maintained store appearance by organizing merchandise and ensuring cleanliness.
  • Processed transactions efficiently using the point-of-sale system.
  • Handled customer inquiries and resolved issues with professionalism.
  • Collaborated with team members to achieve sales goals and improve service.
  • Stocked shelves and replenished inventory to meet customer demand.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed transactions using a point-of-sale system.

Education

Some College (No Degree) - Nursing

Delaware County Community College
Media, PA

Some College (No Degree) - Biology

Mount St. Mary's University
Emmitsburg, MD

Skills

  • Attention to detail
  • Effective communication
  • Time management
  • Flexible
  • Detail Oriented
  • Proficient in Excel
  • Exceptional organization

Timeline

Bookkeeper

Choice Professional Accountants, Inc
10.2019 - Current

Sales Associate

Kohls Department Store
11.2018 - 01.2019

Private Nanny

Private
01.2017 - 08.2019

Food Service Worker

Panera Bread
10.2016 - 06.2017

Sales / Dock Hand

Two Chums Bait, Tackle And Boat Rentals
06.2016 - 09.2016

Work Study Student

Mount St. Mary's University
09.2015 - 05.2016

Sales Associate

Valley Forge Scout Shop
10.2014 - 07.2015

Some College (No Degree) - Nursing

Delaware County Community College

Some College (No Degree) - Biology

Mount St. Mary's University

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Jessica Hamilton