Jessica Harris
Langeloth
Summary
Dynamic manager with proven expertise in inventory management, staff scheduling, and customer service. Recognized for optimizing workflows and training team members to enhance performance and satisfaction.
Overview
1
1
year of professional experience
Work History
Manager
Istore global
Burgettstown
02.2025 - Current
- Developed schedules to optimize staff coverage during peak hours.
- Implemented efficient workflow processes to enhance productivity in the store.
- Trained new employees on company policies and operational procedures to enhance onboarding experience.
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved customer inquiries and complaints with a focus on service excellence.
- Managed inventory levels to ensure stock availability aligned with customer demand.
- Collaborated with marketing team to effectively promote new product launches, driving customer engagement.
Education
High School Diploma -
Western Area Carrer And Technology
Canonsburg, PA06-2001
High School Diploma -
Burgettstown Jr Sr High School
Burgettstown, PA05-2001
Skills
- Inventory management
- Staff scheduling
- Workflow optimization
- Team leadership
- Decision making
- Staff management
- Employee training
- Recruiting and interviewing
- Customer service
- Verbal and written communication
- Relationship building
- Time management
- Product promotion
Timeline
Manager
Istore global
02.2025 - Current
High School Diploma -
Western Area Carrer And Technology
High School Diploma -
Burgettstown Jr Sr High School