Jessica Holdorf

Full service catering company serving a variety of clients and individuals from dinner for 10 to specialty meals for 75 including wilderness cooking for ski and backpacking groups. Business began in Leadville, CO and is now operating in the Greensburg, PA area.

• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
• Managed day-to-day business operations.
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Collaborated with management team to develop strategic plans for business growth and improvement.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.

• Served 78 residents three meals per day. Specials and extensive menu from which customers could order.
• Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
• Implemented effective time-management strategies within kitchen team, enabling smoother meal preparation during peak hours
• Optimized kitchen workflow by assigning tasks based on employees'' strengths and abilities, maximizing productivity.
• Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
• Collaborated with management to develop innovative menu offerings that catered to diverse customer preferences.
• Exceeded health inspection standards consistently by maintaining stringent focus on cleanliness and sanitation practices throughout kitchen space.
• Maintained clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.