Jessica Jackson
Harrisburg
Summary
Experienced document and administrative specialist with over ten years of experience seeking a position for further growth and learning opportunities. Specializing in order entry of various hardware and licenses for Google, SonicWall, Microsoft, Sophos, and HPE products for various resellers and customers. Creating and proofreading legal documents from contracts to court documentation. Also proficient in providing executive and administrative support with expertise in Microsoft Office and organization of the office. Organized and efficient Data Entry with four years of experience in data organization, proofreading, and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
19
19
years of professional experience
Work History
Data Entry Specialist
D&H Distributing
03.2022 - Current
- Entry of various license orders for Google, SonicWall, and promoting via cca and apprise
- Assist in updating confirmation lost
- Answer seller questions and assist with technical issues within the entry, and returns
- Backup license desk specialist when needed.
Data Entry Clerk
Medically Home-ghr - Remote
10.2021 - 01.2022
- Maintain multiple data entry sheets
- Upload documents and other medical records into EMR
- Work on various projects assigned.
Contract document Specialist
Capital Blue Cross through GHR - Harrisburg, PA
01.2021 - 08.2021
- Review third party contracts
- Evaluate, proofread and revise information provided by provider
- Prepare and send revised and corrected contract to provider to review, sign and return
- Sort email, create and respond to correspondence
- Work on other project and assignments assigned by team
- Upload contract and information to Dolphin.
Legal Secretary
lavery law - Harrisburg, PA
06.2020 - 11.2020
- Maintain and organize file, create legal documentation and correspondence
- Set up meetings, depositions, conference calls, etc
- Maintain schedule and attorney calendar
- Efile legal documents.
Paralegal
Lanigan & lanigan PL - Orlando, FL
11.2019 - 03.2020
- Manage emails, attorney calendars, personal assistant duties
- Manage client files, coordinate/set up court hearings, depos and mediations, create correspondences for e-filing.
Administrative Assistant
Attain, Inc. - Orlando, FL
03.2019 - 10.2019
- Assistant with various administrative duties such as answer/transfer phone calls, set up meetings/events, manage calendar, create/manage spreadsheet for financial purposes
- Collectes service authority for clients and EQ for medicaid clients
- Other duties includes assistant accounting and hr department with various projects.
Medical Receptionist/Administrative Assistant
Aspire Health Partners
10.2018 - 01.2019
- Patient intake, check-in and schedule patients, take insurance, co-pays, and other payments
- Confirmation calls for next day appointments, update patient profiles, and other office duties.
Legal Aide
Kforce
07.2018 - 10.2018
- Scanned incoming correspondence from attorneys, clients and third party into a coat track system to be reviewed by assigned departments
- Also assigned various task and projects.
Legal Assistant
Dan newlin and partners - Orlando, FL
09.2015 - 05.2018
- Open and create client files which includes setting up claims, create correspondence letters, obtain police reports, request medical records and supporting documents to build the case and draft demands
- Clerical duties included sorting and sending out mail, answer/transfer phone calls, handle attorney calendar, filing, as well as handling various task assigned throughout the day by the attorney
- Other duties included covering the front desk receptionist and call center when office was short staffed.
Unit Secretary
orlando health - Orlando, FL
11.2007 - 09.2015
- Help medical staff with various office duties which included making and breaking down patient charts, updating patient boards, restocking or ordering food and office supplies, transferring and answering phone calls and transcribing orders
- Duties also included light patient care such as taking vitals and sitting baker act patients.
Guest Service Representative
orlando health - Orlando, FL
02.2005 - 11.2007
- Transfer and answer phone calls, escort guest and family members to right locations, help register patients, deliver gifts and flowers, check in guest and family to visit patients
Education
b.s in Biomedical Sciences -
adventist university of health science
Orlando, FL01.2014
a.a degree in Biology -
valencia community college
Orlando, FL01.2001
Skills
- Microsoft Office (10 years)
- Personal Injury
- Bilingual
- Administrative Support
- Executive Administrative
- Excel
- Trail work software (4 years)
- Sunrise software (9 years)
- Administrative Assistant
- Receptionist
- Outlook
- Accounts Payable
- Microsoft Excel
- Billing
- Canva
- Transcription
- Portuguese
- Legal Research
- Calendar Management
- Proofreading
- Document Management
- Medical Receptionist
- Medical Scheduling
- Medical Records
- EMR Systems
- Documentation review
- Document management systems
- Typing
- Google Suite
- Social media management
- QuickBooks
- WordPress
- ADP
- Order entry
- Windows (10 years)
- Project management
- SharePoint
- Customer service
- CCA
- Marketing
- Salesforce
- Medical terminology
- Apprise
- Data collection
- Product management
- Data management
- Clinical trials management
- Clinical trials
- Clinical research
- Time management
- Administrative experience
- Microsoft Word
- Microsoft Powerpoint
- Confluence
- Scientific research (2 years)
- Google Docs
- Communication skills
- Analysis skills
- Databases
- Oracle
- Travel planning
Additional Information - Languages Spoken
- English
- Spanish
- Portuguese
Awards
- Winter Park memorial auxillary scholarship
- Excellence in academics scholarship award
- Student leadership award
Timeline
Data Entry Specialist
D&H Distributing
03.2022 - Current
Data Entry Clerk
Medically Home-ghr - Remote
10.2021 - 01.2022
Contract document Specialist
Capital Blue Cross through GHR - Harrisburg, PA
01.2021 - 08.2021
Legal Secretary
lavery law - Harrisburg, PA
06.2020 - 11.2020
Paralegal
Lanigan & lanigan PL - Orlando, FL
11.2019 - 03.2020
Administrative Assistant
Attain, Inc. - Orlando, FL
03.2019 - 10.2019
Medical Receptionist/Administrative Assistant
Aspire Health Partners
10.2018 - 01.2019
Legal Aide
Kforce
07.2018 - 10.2018
Legal Assistant
Dan newlin and partners - Orlando, FL
09.2015 - 05.2018
Unit Secretary
orlando health - Orlando, FL
11.2007 - 09.2015
Guest Service Representative
orlando health - Orlando, FL
02.2005 - 11.2007
b.s in Biomedical Sciences -
adventist university of health science
a.a degree in Biology -
valencia community college
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