Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Martin

Slatington

Summary

Highly organized and detail-oriented professional with a proven track record of success in sales and marketing, office administration, customer service, and team management. Demonstrates expertise in accounts payables and receivables, billing, invoicing, collections, customer relations, and problem-solving. Experienced in P&L reports, budgeting, and forecasting. Strong ability to handle multiple tasks, prioritize effectively and meet deadlines in a high pressure environment. Seeking a challenging position to utilize skills and contribute to the success and growth of a dynamic organization.

Overview

25
25
years of professional experience

Work History

Office Administrator

Ideal Glass
01.2019 - Current
  • - Answer phones, schedule appointments based on logistics and time management
  • - Provide excellent customer service and problem-solving skills
  • - Manage all accounts receivables & payable, including collections, and monthly financial reports
  • - Responsible for generating sales and assuring employees maintain a productive schedule
  • - Handle billing and invoicing for all jobs, ensuring accuracy and timeliness
  • - Process insurance claims, working directly with insurance companies for approvals
  • - Generate and provide daily inventory orders, working directly with all suppliers
  • - Report directly to the owner, ensuring all daily job requirements are met, and operations are running efficiently

Owner/Operator

God Speed Cleaning
01.2005 - 01.2022
  • - Founded and operated a successful cleaning business, managing a team of 6-8 employees & 150+ clients
  • - Developed operations, and marketing strategies from ground level and up
  • - Utilized strong sales skills to close client deals, resulting in a 98% closing rate
  • - Conducted the hiring & training of all employees to meet companies expectations and guidelines
  • Created and implemented employee job duties, including custom checklists to ensure quality service
  • - Managed routes and schedules to optimize efficiency & time management
  • Ensured smooth operation by maintaining equipment and managing inventory.
  • Managed payroll operations efficiently.
  • - Designed and maintained company website, including a commercial advertisement

Accounts Receivables/Collector

Laidlaw Transit
01.2000 - 01.2006
  • - Answer phones, schedule appointments based on logistics and time management
  • Exceeded customer expectations through exceptional service and efficient problem-solving.
  • - Manage all accounts receivables & payable, including collections, and monthly financial reports
  • Generated sales and ensured employees adhered to a productive schedule.
  • - Handle billing and invoicing for all jobs, ensuring accuracy and timeliness
  • Handled insurance claims efficiently, collaborating with insurance companies for approvals.
  • - Generate and provide daily inventory orders, working directly with all suppliers
  • - Report directly to the owner, ensuring all daily job requirements are met, and operations are running efficiently

Education

Brookdale Community College
Lincroft, NJ

Skills

  • - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook
  • - Excellent communication and interpersonal skills
  • - Strong problem-solving and decision-making abilities
  • - Ability to work independently and as part of a team
  • - Detail-oriented with exceptional organizational skills and ability to multitask
  • Strong leadership skills and able to make decisions

Timeline

Office Administrator

Ideal Glass
01.2019 - Current

Owner/Operator

God Speed Cleaning
01.2005 - 01.2022

Accounts Receivables/Collector

Laidlaw Transit
01.2000 - 01.2006

Brookdale Community College

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Jessica Martin