Jessica Miranda
Willow Grove
Summary
Multifaceted employee with solid background in customer service, as well as mortgage loan processing, ensuring smooth and efficient loan approvals. Expertise in managing loan documentation and coordinating with underwriters and applicants, leading to successful loan closures. Demonstrates strong analytical skills and attention to detail in reviewing financial records and compliance standards.
Overview
10
10
years of professional experience
Work History
Life Enrichment Assistant
Christ Home
Warminster, PA
08.2022 - Current
- Record Keeping
- Liaison between residents medical Staff, family & visitors
- Execute Weekly Activities Calendar
- Lead Daily Activities
- Coordinate Special events
- Developed personalized enrichment plans based on individual resident interests and needs.
Mortgage Processor
Bayview NKA CLS
Horsham, PA
11.2019 - 04.2020
- Collect and review conventional and VA loan documents
- Verify loan documents ; income and credit appraisal
- Maintain High Level of Customer Service
- Liaison between Clients & Vendors
- Ensure all loan approvals are in compliance with State and Federal regulations
- Processed mortgage applications, ensuring compliance with regulatory standards and internal policies.
- Collaborated with underwriters to resolve discrepancies and expedite loan approvals.
Mortgage Processor
Ditech Financial, NKA New Rez
Fort Washington, PA
10.2016 - 11.2019
- Collect and review conventional and FHA loan documents
- Verify loan documents; income and credit appraisal
- Ensure all loan approvals are following State and Federal regulations
- Responsible for processing and delivering complete files to closing team
- Communicate with clients throughout loan process regarding status
- Provide additional duties as assigned
Optician
National Vision
Philadelphia, PA
10.2015 - Current
- Support Optometrist with patient screening
- Provide patients with hands- on optical expertise.
- Liaising with sales representatives from vision care product vendors.
- Establish and maintain courteous relations with patients
- Maintain departmental supplies and equipment for daily operations
- Review accuracy of incoming orders
- Perform reception duties as needed
Education
Bunker Hill Community College
Boston, MA01.2000
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Olney High School
Philadelphia, PA01.1998
Skills
- Knowledge of Encompass Software
- Refinancing options
- Credit checks
- Customer service-focused
- Document review
- Residential mortgage lending regulations
Timeline
Life Enrichment Assistant
Christ Home
08.2022 - Current
Mortgage Processor
Bayview NKA CLS
11.2019 - 04.2020
Mortgage Processor
Ditech Financial, NKA New Rez
10.2016 - 11.2019
Optician
National Vision
10.2015 - Current
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Olney High School
Bunker Hill Community College