Jessica Moody
Harrisburg
Summary
With a proven track record at Advance Local, I optimized warehouse operations and fostered team collaboration, significantly enhancing efficiency and safety. My expertise in receiving processes and my ability to create a positive work environment have consistently improved productivity and job satisfaction, making me a valuable asset to any team.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Supervisor
Advance Local
09.2007 - Current
- Optimized storage space usage by organizing inventory according to product type and frequency of use.
- Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
- Evaluated employee performance regularly, providing constructive feedback that led to improved productivity and job satisfaction among team members.
- Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
- Coordinated with multiple departments for seamless order fulfillment, enhancing cross-functional collaboration within the company.
- Facilitated smooth transitions during shift changes by creating comprehensive handover notes detailing pending tasks and potential issues.
- Reduced order errors through meticulous attention to detail in the verification of incoming and outgoing shipments.
- Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.
- Managed inventory levels effectively through regular audits, adjustments, and communication with suppliers.
- Ensured compliance with all relevant regulations by maintaining up-to-date knowledge of industry standards.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Barista
Cafe Fresco Center City
06.2009 - 07.2012
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Bartender
Dragonfly Nightclub
06.2007 - 07.2012
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Assistant Manager
Ben's Bagel Cafe
01.2000 - 05.2008
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma -
Central Dauphin High School
Harrisburg, PA06-2002
Skills
- Receiving processes
- Warehouse operations
- Receiving coordination
- Shipping procedures
- Safety enforcement
- Storage oversight
- Product receiving
- Documentation skills
Certification
.
- CPR/AED Certification
- Forklift Certification
- Train the Trainer Certification
Timeline
Barista
Cafe Fresco Center City
06.2009 - 07.2012
Shipping and Receiving Supervisor
Advance Local
09.2007 - Current
Bartender
Dragonfly Nightclub
06.2007 - 07.2012
Assistant Manager
Ben's Bagel Cafe
01.2000 - 05.2008
High School Diploma -
Central Dauphin High School
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