Jessica Myers
Lake Ariel
Summary
Dedicated and experienced worker. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
AI Program Trainer
Handshake AI
01.2026 - Current
- Developed training modules for AI program implementation and user engagement.
- Collaborated with cross-functional teams to tailor training resources for diverse audiences.
- Analyzed participant feedback to refine training materials and improve delivery methods.
- Compiled, cleaned and manipulated data for proper handling.
Transcriptionist
TranscribeMe
04.2020 - Current
- Transcribed audio recordings, focusing on accuracy and speed.
- Maintained a high level of productivity by consistently meeting or exceeding daily transcription targets.
- Reviewed and edited transcriptions for grammar, punctuation, and clarity.
- Demonstrated excellent listening skills to accurately capture spoken words in written form.
Communications Specialist
American Heart Association
Remote
02.2019 - 11.2025
- Mentored junior team members, fostering professional growth and enhancing overall team performance in communications initiatives.
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
- Created social media content across multiple platforms according to content calendars and promotion schedules.
- Collaborated with journalism and marketing teams to compile information and align company messaging.
Loss Prevention Officer
JCPenney
Dickson City, PA
01.2008 - 01.2015
- Implemented and maintained comprehensive loss prevention strategies to minimize theft and fraud within the organization.
- Conducted regular audits of inventory, cash handling procedures, and security protocols to identify vulnerabilities and implement corrective actions.
- Utilized surveillance systems, CCTV cameras, and other security equipment to monitor premises for suspicious activities or behavior.
- Maintained accurate records of all incidents reported or investigated, compiling data for analysis purposes and future reference.
Alumni Sales Associate
Mansfield University of Pennsylvania
Mansfield, PA
12.2005 - 08.2009
- Utilized CRM software to properly document customer interactions, and to update account information.
- Assisted in training new hires on company policies and procedures.
- Managed upset customers with professionalism and a genuine ability to relate to their situation.
- Reached record monthly numbers in regard to Alumni donations several times over 4 years.
Education
Bachelor's degree - Communications
Mansfield University of Pennsylvania
Mansfield, PA05.2009
Skills
- AI
- Conflict management
- Organizational skills
- Communication skills
- Proofreading
- Attention to detail
- Google Docs
- Time management
- Human resources
- Critical Thinking and Decision Making
- Adaptability
- Microsoft Office
- Data-driven decision making
- Optimization techniques
Certification
- CPR Certification Present
Languages
Spanish - Intermediate
Timeline
AI Program Trainer
Handshake AI
01.2026 - Current
Transcriptionist
TranscribeMe
04.2020 - Current
Communications Specialist
American Heart Association
02.2019 - 11.2025
Loss Prevention Officer
JCPenney
01.2008 - 01.2015
Alumni Sales Associate
Mansfield University of Pennsylvania
12.2005 - 08.2009
Bachelor's degree - Communications
Mansfield University of Pennsylvania
Additional Information
- Volunteer Work: 5 years volunteering at the Hamlin Public Library, during which time successfully initiating and enacting a community outreach program still being used today.
- Volunteer Work: 3 years coaching little league baseball games.
- Tutoring: Middle and High School Math and English students beginning in 2005 and still scheduling currently.
- Community outreach - Managing the classwork for 13 different children in varying grades during the Covid Pandemic.