Jessica Nolan
Pittsburgh
Summary
Experienced in team leadership and employee training, with a background in roles that required strong organizational skills and attention to detail. Implemented process improvements that enhanced workflow efficiency while managing inventory levels to meet operational needs without excess. Provided exceptional customer service by addressing issues swiftly, which helped maintain a positive atmosphere for both staff and customers. Maintained cleanliness and organization in various settings, demonstrating commitment to high standards of operation.
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond for my job an team mates , Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. All around a great person, friendly love people an live to learn new things an grow an be part of a team .
Overview
10
10
years of professional experience
Work History
Manager
Franks pizza an chicken
Pittsburgh
06.2020 - Current
- Team leader
- Cook
- Cleaner
- Cashier
- Established processes to ensure efficient workflow throughout
- Coached, mentored and trained team members in order to improve their job performance.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Created and maintained a positive work environment for employees.
House Cleaner
Above the norm
Pittsburgh
01.2015 - 07.2018
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Transported trash bags to designated outdoor receptacles for disposal.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed floors of all types.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Removed cobwebs from ceilings and high corners around the premises.
- Washed baseboards, window sills and door frames.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Collected trash from floors within hallways, bathrooms and work areas
- First time clean .
Education
High School Diploma -
Perry Highschool
Pittsburgh, PA06-2010
Skills
- Team leadership
- Employee training
- Inventory management
- Process improvement
- Customer service
- Cash handling
- POS system
- Teamwork
Affiliations
- Love being a mom that comes with balancing everyday life an new journey's, learning something new everyday ,guidance, patience, problem solving ,stress, happiness ,sadness love being a teacher , mother while maintaining the life of work an home by urself an still getting it done now that balance I am unstoppable .what ever thrown at me nomatter the aspects I get through it
Timeline
Manager
Franks pizza an chicken
06.2020 - Current
House Cleaner
Above the norm
01.2015 - 07.2018
High School Diploma -
Perry Highschool