Jessica Ownbey
Easton
Summary
Engaging professional with a strong background in hospitality. Proven ability to manage cash handling and inventory while maintaining a welcoming atmosphere, ready to leverage these skills to enhance customer experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Mesa Modern Mexican
Easton, PA
02.2026 - Current
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Ashley's Signature Restaurant
Easton, PA
02.2025 - 02.2026
- Collaborated with kitchen staff to create complementary beverage pairings for menu items.
- Developed and implemented promotional events, increasing overall bar traffic and sales.
- Managed resolution of customer complaints to cultivate a welcoming bar environment.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server/Bartender
River Grille
Easton, PA
10.2024 - 02.2025
- Provided assistance to colleagues during high-demand periods to enhance overall productivity.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Enhanced sales performance through strategic upselling techniques and comprehensive knowledge of menu items, specials, and promotions.
Realtor
Century 21 Pinnacle
Bethlehem, PA
01.2023 - 12.2024
- Performed in-depth market analysis to inform pricing strategies and enhance market positioning.
- Presented properties during showings, emphasizing unique features to attract and inform potential buyers.
- Conducted comparative market analysis of recently sold properties to inform pricing strategies.
- Facilitated contract negotiations with buyers and sellers to enhance customer savings.
Bartender
Wanderlust
Forks, PA
02.2024 - 09.2024
- Crafted innovative cocktail recipes, enhancing customer satisfaction and drink offerings.
- Managed bar inventory, ensuring accurate stock levels and minimizing waste.
- Trained new staff on bartending techniques and customer service standards.
- Provided exceptional service during peak hours, maintaining efficiency and quality.
Server
Outback Steakhouse
Bethlehem, PA
10.2019 - 11.2022
- Delivered exceptional customer service by efficiently resolving guest inquiries and concerns.
- Efficiently managed multiple tables, ensuring timely food delivery and accurate order processing.
- Conducted detailed training on menu items and service protocols for new team members.
- Facilitated effective communication with kitchen staff to enhance operational efficiency during peak hours.
Education
High School Diploma -
Salem Christian School
Macungie, PA06-2015
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
Certification
RAMP Certified
Timeline
Bartender
Mesa Modern Mexican
02.2026 - Current
Bartender
Ashley's Signature Restaurant
02.2025 - 02.2026
Server/Bartender
River Grille
10.2024 - 02.2025
Bartender
Wanderlust
02.2024 - 09.2024
Realtor
Century 21 Pinnacle
01.2023 - 12.2024
Server
Outback Steakhouse
10.2019 - 11.2022
High School Diploma -
Salem Christian School