JESSICA SHAFFER
Nanticoke
Summary
Experienced Security Supervisor with expertise in personnel training, incident reporting, and risk assessment. Focused on enhancing safety protocols and team effectiveness through clear communication and proactive coaching. Skilled in managing compliance, staff scheduling, and emergency response, fostering a secure environment while improving performance. Strong problem-solver with a history of exercising sound judgment in high-pressure situations.
Overview
4
4
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services
Mountain Top
01.2022 - 05.2026
- Supervised security personnel, maintaining compliance with safety protocols to enhance overall security effectiveness.
- Conducted regular patrols to monitor property and deter criminal activity.
- Managed scheduling and assignments for security staff shifts effectively.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Implemented training programs for new guards on security procedures.
- Coached and developed security staff through feedback and training, fostering a culture of accountability and performance.
- Prepared detailed reports on security incidents and daily activities, enabling informed decision-making and proactive security measures.
Education
High School Diploma -
DALLAS HIGH SCHOOL
Dallas, PA06-2010
Skills
- Security management
- Risk assessment
- Incident reporting
- Emergency response
- Surveillance operations
- Personnel training
- Team leadership
- Problem solving
- Client relations
- Effective communication
- Conflict resolution
Timeline
Security Supervisor
Allied Universal Security Services
01.2022 - 05.2026
High School Diploma -
DALLAS HIGH SCHOOL