Jessica Smith

-Answered incoming phone calls and provided customer support.

-Scheduled customer appointments for estimates and tree services.

-Prepared and submitted permit applications on behalf of customers.

-Managed accounts payable and processed bill payments

-Organized and maintained office paperwork and records

Triaged patients to get them ready to see the Physician.

Assisted the Physician with both sterile and no sterile surgical procedures, ensuring proper preparation and adherence to infection-control protocols.

Preformed biopsies alongside the physician and ensured accurate specimen handling and documentation.

Provided comprehensive and pre-operative and post-operative patient care, including education, monitoring, and follow- up support

Performed routine and advanced wound-care management, including dressing chances and pos-procedure assessments.

Educate patients on prescribed medications, proper usage, expected outcomes, and potential side effects.

Communicated biopsy results to patients clearly and professionally while supporting next step care planning.

Assisted patients undergoing Accutane (Isotretinoin) therapy by providing medication counseling, monitoring progress and ensuring compliance with treatment protocols

Triaged patients by collecting medical histories, and presenting concerns to support efficient physical workflow.

Assisted the physician with both sterile and non-sterile surgical procedures, ensuring proper preparation and adherence to infection-control protocols.

Performed biopsied alongside the physician and ensured accurate specimen handling and documentation.

Provided comprehensive pre-operative and post- operative patient care, including education, monitoring, and follow up support.

Performed routine and advances wound-care management, including dressing changes and post procedure assessments.

Education patients on prescribed medications, proper usage, expected outcomes ad potential side effects.

Communicated biopsy results to patients clearly and professionally while supporting next step care planning.

Assisted patients undergoing Accutane (Isotretinoin) therapy by providing medication counseling, monitoring progress, and ensuring compliance with treatment protocols.

Triaged patients by assessing vital signs and documenting findings to support clinical decision making,

Performed phlebotomy procedure's, ensuring accurate specimen collection and patients comfort.

Conducted ear lavage's to treat wax impaction and support patient hearing health.

Performed EKGs and accurately recorded cardiac readings for provider review

Conducted basic eye examination

Prepared and set up sterile Non-sterile procedure rooms according to clinical protocols.

Documented patient encounters and procedures accurately in electronic heal records (EHR)

Cleaned, disinfected, and mainlined clinical instruments to ensure compliance with safety standards.

Administered flu vaccines and provided patient education on post vaccination care.