Dedicated NICU Nursing Assistant and Unit Secretary at Wellspan Health-York Hospital, skilled in electronic charting and interdisciplinary communication. Enhanced patient satisfaction through compassionate care and efficient information management, ensuring optimal treatment planning. Proven ability to support clinical staff and streamline operations, contributing to a positive healthcare environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Nursing Assistant/NICU Unit Secretary
Wellspan Health- York Hospital
06.2014 - Current
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and bathing.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Checked patient vitals such as temperature, blood pressure.
Documented care actions by completing records and logs in medical software system.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Supported office staff and operational requirements with administrative tasks.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.