Jessica Taylor
Philadelphia
Summary
Dedicated Front End Clerk with a strong focus on customer assistance and effective communication. Proven ability to resolve issues, train new employees, and maintain a clean workspace.
Overview
5
5
years of professional experience
Work History
Front End Clerk
Giant Food Stores
Philadelphia
09.2022 - 12.2025
- Processed transactions accurately at the register while maintaining a clean workspace.
- Stocked shelves and organized inventory to ensure product availability for customers.
- Assisted customers with product inquiries and provided friendly service.
- Collaborated with team members to maintain store cleanliness and safety standards.
- Monitored expiration dates and rotated products to minimize waste.
- Responded to customer complaints and resolved issues effectively and professionally.
- Trained new employees on store policies and operational procedures.
Case Manager
Catholic Social Services Of The Archdiocese Of Philadelphia
Philadelphia
10.2024 - 11.2025
- Conducted regular follow-ups to monitor progress and adjust services as needed.
- Facilitated support groups to promote client engagement and community integration.
- Monitored client progress through regular follow-up contacts.
- Developed trusting relationships with social services, health care providers and governmental agencies.
Residential Aide
Delta T Corp.
Philadelphia
10.2020 - 10.2024
- Administered medications according to prescribed schedules and guidelines.
- Monitored resident safety and reported concerns to management.
- Assisted residents with daily living activities and personal care.
- Facilitated recreational activities to enhance resident engagement.
- Supported communication between residents, families, and staff members.
- Maintained clean and organized living environments for residents.
Education
High School Diploma -
Strawberry Mansion High School
PHILADELPHIA06-2017
Skills
- Point of sale
- Transaction processing
- Cash handling expertise
- Customer service
- Customer relations
- Client monitoring
- Product knowledge
- Stock replenishment
- Product rotation
- Store merchandising
- Front-end organization
- Training procedures
- Documentation skills
- Reporting
- Customer safety
- Workplace safety
- Attention to detail
- Effective communication
- Team collaboration
- Problem solving
- Efficient work habits
- Dependability
- Strong work ethic
- Quick learner
- Exceeding customer expectations
- Goal-oriented mindset
- Professional demeanor
- Professional demeanor
Timeline
Case Manager
Catholic Social Services Of The Archdiocese Of Philadelphia
10.2024 - 11.2025
Front End Clerk
Giant Food Stores
09.2022 - 12.2025
Residential Aide
Delta T Corp.
10.2020 - 10.2024
High School Diploma -
Strawberry Mansion High School