Jessica Gilbert
MRH Enterprise
Slatington
6
years of professional experience
Accomplished property manager with extensive experience in managing operations for diverse communities, maintaining compliance and providing superior service.
Work History
Property Manager
1 Year 9 Months- Oversaw daily operations for 900 doors across five HOA communities, ensuring compliance and delivering high-quality service.
- Cultivated relationships with boards and homeowners, preparing management reports and facilitating productive board meetings.
- Coordinated maintenance repairs and capital projects, managing bid processes and ensuring adherence to timelines and budgets.
- Evaluated and approved invoices and monthly financials, supporting annual budget preparation for all communities.
- Trained new managers, streamlined workflows, and resolved complex issues to enhance operational effectiveness.
Assistant Property Manager
1 Year 11 Months- Screened prospective tenants through background checks and application processing to ensure selection of qualified renters.
- Manage lease agreements, renewals, and lease compliance, ensuring rent collection and enforcing property rules and policies for two communities, totaling 250 homes.
- Coordinated and oversaw property maintenance, repairs, and renovations across ten communities to maintain property standards.
- Schedule and supervise maintenance staff, contractors, and vendors.
- Budget preparation and monitoring for property expenses.
- Conducted sales of available homes by marketing listings, sourcing leads, and leading home tours to facilitate successful transactions.
Leasing Assistant
1 Year 4 Months- Managed customer service for 270 units across 12 properties, greeting clients, showing apartments, preparing leases, and resolving resident issues to foster tenant satisfaction and retention
- Verified tenant incomes and information to ensure compliance, expediting approval of lease applications and enhancing operational efficiency
- Monitored local market trends and updated comparables to inform pricing strategies, ensuring competitive positioning and maximizing occupancy rates
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
Education
High School Diploma
Skills
Property Operations
Budget & Financial Oversight
Lease management
Project management
Tenant screening
Property Marketing
Client & Resident Relations
Conflict Resolution
Licenses
Licensed Pennsylvania Realtor
Timeline
Property Manager
MRH Enterprise
11.2024 - CurrentRead More
Assistant Property Manager
Valley Community Management
10.2021 - 09.2023Read More
Leasing Assistant
AION Management
06.2020 - 10.2021Read More
Northern Lehigh High School
High School Diploma
Read More