Jessica King
Newtown
Summary
Experienced Clinical Nurse Educator with over 10 years of extensive knowledge in Medical Aesthetics, excelling in clinical training and stakeholder engagement. Proven track record in performance tracking and talent development, successfully enhancing team capabilities and patient outcomes. Adept at conflict resolution and implementing evidence-based practices to elevate service quality in aesthetic procedures.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Nurse Educator
Ideal Image Medical Aesthetics
09.2024 - Current
- Oversaw management of 10 Elective Aesthetic Medical Spa practices across PA and FL.
- Promoted vendor involvement to strengthen partnerships and improve service outcomes.
- Coordinated stakeholder engagement through presentations, training sessions, and service launches.
- Served as liaison between representatives and regional clinics for effective communication.
- Provided training on various aesthetic modalities, including Laser Hair Removal, Coolsculpting, CoolTone, Ultherapy, IPL/BBL, Dermal Fillers, Advanced Technique/Cannula delivered Dermal Fillers, Wrinkle Relaxers, Advanced management of Vascular Occlusions, Nodules, Migration, and Adverse Event Management, Chemical Peels, Radiofrequency Microneedling, Microneedling, Diamond Glow Facials, Clear and Brilliant, and Medical Grade Skin Care Regimens (Skin Medica, Neocutis, Elta MD).
- Executed human resource responsibilities, including interviewing, onboarding, performance evaluations, corrective actions, and terminations.
- Handled customer dispute resolution to uphold service quality standards.
- Established KPIs to monitor data related to training tracks, certifications, and clinic performance.
- Perform and deliver aesthetic medical services.
Medical Team Member; Sr. Specialist, Shared Services Marketing; Customer Service Management
Merck Pharmaceuticals
03.2023 - 09.2024
- National Call Center that uses nursing expertise to assist unsolicited requests from health care professionals with complex medical inquiries related to cross-functional pharmaceuticals. Examples of this include temperature stability, storage, dosing, administration, pharmacokinetics, clinical studies/trials, general tolerability, prescribing information, medication guides, and off-label usage.
- Assisted field-based employees, consumers, wholesalers, and private and public practice health care professionals with adverse event and product quality complaint reporting, ordering of educational materials, ordering samples, medical information requests, clinical trials, and sales representative requests.
- Responsible for international requests, internal and external stakeholder communication, utilization of key performance indicators, work instructions, SOPs, and knowledge articles, and monthly team communication via newsletter.
- Proficient in: EMR, Salesforce, and Microsoft Product Suite.
- Promoted to: Alternate Forms of Communication Team, answering complex inquiries via email, chat, fax, and text in January 2024; Project Management for Product Quality Complaints Program overhaul in July 2024.
Infusionist
Salus Hydrate
02.2023 - 04.2023
- Reviewed medical histories and signed protocol agreements for clients.
- Communicated treatment needs to medical doctors for optimal care.
- Educated clients on principles of Integrative Medicine to enhance understanding.
- Established and maintained IV patency to ensure effective treatment delivery.
- Calculated drip rates for accurate medication administration.
- Mixed, infused, and calculated osmolarity of medicines, vitamins, and minerals in sterile solutions.
- Prepared and delivered IV treatments while monitoring patient status throughout procedures.
- Provided post-infusion care and follow-up to support patient recovery.
Regional Nurse Preceptor / Medical Team Registered Nurse
Ideal Image
04.2015 - 02.2023
- Provided direct client care with effective service delivery in elective procedures for varying complexity levels.
- Trained RNs on essential skills including assessments, vital signs, billing, and emergency management.
- Conducted training on aesthetic procedures for state of PA nursing staff.
- Led weekly quality control assessments and organized modality trainings for over 30 RNs.
- Acted as a liaison for clients with advanced medical concerns, ensuring communication with MDs.
- Monitored KPIs while managing inventory across six clinics and processing new hires efficiently.
- Implemented ongoing education programs to update RNs on best practices in aesthetics.
- Assumed leadership during trial rollouts of Salesforce and EMR systems for the medical team.
Education
Bachelor of Science - Nursing
Holy Family University
Philadelphia, PA12.2014
High School Diploma -
Bensalem High School
Bensalem, PA01.2010
Skills
- Aesthetic procedures
- Clinical training
- Regulatory compliance
- Performance tracking
- Patient education
- Customer relationship management
- Stakeholder engagement
- Team leadership
- Data analysis
- Conflict resolution
- Staff development
- Interprofessional collaboration
- Evidence-based practice
- Leadership and mentoring
- Teaching strategies
Affiliations
Sigma Theta Tau International Honor Society, From 01/01/13 to Present
Certification
• Registered Nurse PA, RN668811, Issued: 03/02/15, Expiration: 04/30/26
• Registered Nurse NJ, 26NR25430400, Issued: 09/08/23, Expiration: 05/31/25
• Multistate Compact RN Issued: RN668811 7/10/2025, Expiration 4/30/2026
• Healthcare Provider BLS CPR/AED Certification, American Heart Association
• HIPAA Certification and Training, Holy Family University, Philadelphia, PA
• Registered Nurse NJ, 26NR25430400, Issued: 09/08/23, Expiration: 05/31/25
• Multistate Compact RN Issued: RN668811 7/10/2025, Expiration 4/30/2026
• Healthcare Provider BLS CPR/AED Certification, American Heart Association
• HIPAA Certification and Training, Holy Family University, Philadelphia, PA
References
- Rebecca Sarson
- Ashyln Macintyre, Senior Clinical Educator, Ideal Image
- Sarah Peregrim, RN, Medical Regional/Medical Director/Medical Training Operations Specialist, Ideal Image, 507-955-9096, sarah.peregrim@idealimage.com
Volunteer Experience
Advocates for the Homeless and Code Blue
Timeline
Clinical Nurse Educator
Ideal Image Medical Aesthetics
09.2024 - Current
Medical Team Member; Sr. Specialist, Shared Services Marketing; Customer Service Management
Merck Pharmaceuticals
03.2023 - 09.2024
Infusionist
Salus Hydrate
02.2023 - 04.2023
Regional Nurse Preceptor / Medical Team Registered Nurse
Ideal Image
04.2015 - 02.2023
Bachelor of Science - Nursing
Holy Family University
High School Diploma -
Bensalem High School