Jesslyn Campbell
Hummelstown,PA
Overview
6
6
years of professional experience
Work History
Barista
Hershey Entertainment & Resorts/Cocoa Beanery
11.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Manager
Duck Donuts
04.2023 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Create weekly work schedule for all staff.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff and customer issues.
- Onboarded new employees with training.
- Balance cash drawer.
Team Lead
Duck Donuts
05.2021 - 03.2023
- Trained new team members on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Barista
Bean Cuisine
08.2018 - 04.2021
- Pleasantly interacted with customers.
- Cleaned counters, machines, utensils and seating areas.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Bachelor of Arts - Communications
Pennsylvania State University
Harrisburg, PA05.2023
High School Diploma -
Lower Dauphin High School
Hummelstown, PA06.2018
Skills
- Excellent written and verbal skills
- Content creation and promotion of social media
- Self motivated, detail oriented and organized
- Collaborative mindset
Timeline
Barista
Hershey Entertainment & Resorts/Cocoa Beanery
11.2023 - Current
Manager
Duck Donuts
04.2023 - 09.2023
Team Lead
Duck Donuts
05.2021 - 03.2023
Barista
Bean Cuisine
08.2018 - 04.2021
Bachelor of Arts - Communications
Pennsylvania State University
High School Diploma -
Lower Dauphin High School