Residential Manager
Joy of Living Recovery Program
Philadelphia, PA
06.2019 - 06.2022
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
- Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
- Ensured compliance with all state regulations and guidelines pertaining to residential care facilities.